Your Education Hub for Dreamforce

Mrs Robinson

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

1:00pm ET

Session Title

Session description goes here. Session description goes here.

Speaker Name

Speaker Title

View bio

Do you have a question about the event?

Answers to frequently asked questions should be typed here. Your guests will be thrilled to read a response to this frequently asked question.

Resource Title

Download >

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Non risus faucibus sit amet lorem sed interdum lectus tincidunt.

Celia Martinez, Celia Martinez, SVP Marketing, Caterpillar

Do you have a question about the event?

Answers to frequently asked questions should be typed here. Your guests will be thrilled to read a response to this frequently asked question.

Your Education Hub for Dreamforce

Make the most of your Dreamforce experience with curated Education content.

This hub is your go-to spot for everything relevant to Education at Dreamforce.

You'll learn where to find Education focused content, demo booths, activities and social events to network with your industry peers. From the Dreamforce campus to our Public Sector, Education & Nonprofit Lounge at the W San Francisco - we've got you covered to make the most of your Dreamforce experience.

Salesforce for education content

Explore Salesforce for Education across the Dreamforce Campus

Prepare yourself for the biggest shift in technology of our time. Three days that will change everything. Hear from top institutions in dedicated sessions, ask your questions to product experts, get hands-on experience in Education workshops and participate in roundtable discussions.

See education sessions

grow your network

Connect with fellow innovators throughout Dreamforce.

There’s education goodness spread out all across Dreamforce. Don’t miss connecting with fellow change-makers at the Education Data & AI meetup hosted at the Public Sector, Education, and Nonprofit Lounge at the W Hotel.

TRAIL MAP JUST FOR YOU

Explore Personalized Trail Maps.

Want a Dreamforce built just for you? Check out your Personalized Trail Map. Here you can find sessions and experiences curated by your role and interests. These can help you fill out your agenda and make the most of your three days. Login to your attendee portal and start planning.

Your Personalized Trail Map

Explore guides aligned to your focus.

Plan your 3 perfect days at Dreamforce with your sales representative today!

Top Education Sessions

Hear how institutions of all sizes are exceeding enrollment goals, increasing engagement and retention, and boosting fundraising efforts at Dreamforce.

See guide >

Top Salesforce Innovation Sessions

Whether you are new to Salesforce or a long time customer, Dreamforce is the place to discover the latest Salesforce innovations.

See guide >

All Dreamforce sessions relevant for you.

DAY 1

Tuesday September 17th, 2024

12:30 pm - 1:20 pm

Elevate Every Education Journey with CRM + AI + Data + Trust

Dream big in education and connect with your constituents in a whole new way. Discover how to unify data, gain powerful insights, and increase productivity all on the #1 AI CRM for education.

Add to Agenda >

Location: InterContinental, L3, Grand Ballroom ABC

1:00 PM - 1:20 PM

How to Build a Data-Driven Business with AppExchange

Cloud for Good founder, Tal Frankfurt, shares expert strategies to enhance business outcomes with the power of data and partner apps.

Add to Agenda >

Location: Moscone West, L1 Forest, AppExchange Theater

2:45 PM - 3:05 PM

Engage Communities in Slack, the Student Operating System

Join Maryville University to learn how it promotes student, faculty, and staff connections, and get inspired to increase productivity in Slack Enterprise Grid and your broader tech stack.

Add to Agenda >

Location: InterContinental, L5, InterContinental Ballroom A

3:00 PM - 3:20 PM

Optimizing Data Collection with Accessible Online Forms

See how a large university improves data collection with streamlined forms & workflows, improving staff & student experiences. Learn best practices for data accuracy with Salesforce-integrated forms.

Add to Agenda >

Location: Moscone North, LL, Campground, Theater 3

3:00 pm - 3:45 PM

Transforming a 146-Year-Old Institution with Education Cloud

Berlitz has been a leader in language education since 1878. Learn how its taken a leap into the digital age and is transforming its operations with Education Cloud.

Add to Agenda >

Location: Metreon AMC, L3, Theater 13

3:30 pm - 4:15 PM

Connected Campus: Embracing AI, CRM & Service for Enquiries

Queensland University of Technology is reinventing person engagement with an AI-powered contact center. Learn how agents deliver support with CRM, AI, Data Cloud, and Voice.

Add to Agenda >

Location: Moscone West, L3, Room 3016

4:00 pm - 5:00 pm

Edu Data & AI Meetup

Join fellow EDU trailblazers to share insights from Dreamforce and how you're approaching your data and AI strategy at your institution

Add to Calendar >

Location: Industry Room | Public Sector, Education and Nonprofit Lounge

DAY 2

Wednesday, September 18th, 2024

8:30 am - 9:30 am

Curate Your Own Charcuterie Board of Edu Cloud Components

Join this interactive roundtable to learn about the various Education Cloud components. Participants will use design paper sheets to brainstorm, learn, and build a dream Education Cloud application.

Add to Agenda >

Location: Moscone West, L2, Industries Lodge Roundtable 5

8:45 am - 9:05 am

No First-Party Data, No Party! The New Marketing Paradigm

Join us to learn how ESIC utilized Salesforce and a first-party data strategy to mitigate impacts in a cookie-less, AI-driven world, enhancing its acquisition model with personalized experiences.

Add to Agenda >

Location: InterContinental, L5, InterContinental Ballroom A

10:15 AM - 11:00 AM

Trailblazer Panel: Making an Impact with Education Cloud

Join Education Cloud customers for a panel highlighting key use cases across the student lifecycle. Discover best practices, uncover change management tips, and hear directly from institution leaders.

Add to Agenda >

Location: Moscone South, LL, Content Pavilion, Stage 2

10:30 AM - 10:50 AM

An Equitable AI Future

The AI revolution is here, but are we ensuring equitable access for all? Join visionary education and nonprofit leaders as they discuss how to build an AI-driven future by and for youth.

Add to Agenda >

Location: Moscone West, L3, Cloudy Theater

11:30 am - 12:15 AM

Education Cloud Roadmap: Innovations for Campuswide Success

Join our product team for a close look at the Education Cloud roadmap for recruitment and admissions, student success, advancement and SIS. Learn about upcoming innovations and see features in action.

Add to Agenda >

Location: Moscone South, LL, Content Pavilion, Stage 2

3:45 PM - 4:05 PM

NU's Einstein Chatbot + RAG AI = 50% Faster Support

Learn how National University met financial aid challenges using Einstein, Salesforce Knowledge, and third-party RAG-enabled AI to quickly and accurately answer student questions.

Add to Agenda >

Location: Moscone South, LL, Content Pavilion, Stage 8

12:45 pm - 1:30 pm

Building an SIS with Salesforce

Join peer institutions for an open discussion of how colleges and universities are using Salesforce to build their Student Information System.

Add to Calendar >

Location: Industry Room | Public Sector, Education and Nonprofit Lounge

1:00 PM - 2:00 PM

Unlock Trapped Data in Higher Education with Data Cloud & AI

Join us as we discuss the new components powered by Education Cloud, Data Cloud, and AI. We can now unlock trapped data and transform vast amounts of information into useful insights.

Add to Agenda >

Required Equipment: Please bring your own laptop to participate.

Location: Moscone West, L2, Room 2002

2:45 pm - 3:30 pm

How AI Ready Are You? Data Strategy for Higher Education.

Join DeVry University, Arizona State University, and Maryville University leadership and SI partner, Gerent, as they share how the build and execute a data strategy for higher education with AI in mind.

Add to Calendar >

Location: Industry Room | Public Sector, Education and Nonprofit Lounge

4:00 PM - 5:00 PM

Services Industry & Service: Preparing for the Future of AI

Join us for a discussion on the emerging AI technologies and future trends that will have the biggest impact on customer service in the Public Sector.

Add to Agenda >

Location: Moscone West, L2, Service Lodge Roundtable 3

4:15 PM - 4:35 PM

Modernize & Transform: How to Use Education Cloud as an SIS

Unity Environmental University replaced its student information system with Education Cloud. Join us to learn helpful tips on how your institution can successfully replace outdated, legacy technology.

Add to Agenda >

Location: Moscone South, LL, Content Pavilion, Stage 8

DAY 3

Thursday, September 19th 2024

8:00 AM - 8:45 AM

Get Educated on Education Cloud

Education Cloud has found its legs and is growing in popularity. But deciding if and when to switch can be hard. Let’s talk about the challenges we face and how Education Cloud fits in.

Add to Agenda >

Location: Moscone West, L1 Forest, Community Cove Networking

9:45 AM - 10:30 AM

Beyond Boundaries: Quality Testing at Speed and Scale

Learn how automated testing ensured quality for 58+ personas across seven business units in a single Salesforce org. See how this was achieved at speed and scale in innovative ways.

Add to Agenda >

Location: Metreon AMC, L3, Theater 9

9:00 AM - 9:20 AM

One Education Cloud Org to Rule Them All with ODU

ODU is using Salesforce to bolster record-breaking recruitment and admission statistics. In this session, we dive deeper into how they completed this tech transformation on Education Cloud.

Important: This session is first come, first seated. You do not have a reserved seat.

Add to Agenda >

Location: Moscone North, LL, Campground, Theater 2

The Public Sector, Education and Nonprofit Lounge is located on the 2nd floor of the W San Francisco, on the northeast corner of 3rd & Howard street. Just a few minutes away from the Dreamforce campground.

Downloadable Resources

Salesforce for Education Demo

Watch Demo >

AI Higher Ed Playbook

Learn More >

Education Cloud Free Trial

Download Trial >

Learn more about Salesforce for Education

Learn More

© Copyright 2025 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Legal

Privacy Information

Responsible Disclosure

Trust

Contact

Your Privacy Choices