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World Tour Essentials Dubai

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salesforce
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Thursday 
May 
18
, 
2023
8:30AM
–
6:30PM

World Tour Essentials Dubai

Join Trailblazers in Dubai to learn how to drive success. With more than 25 sessions to choose from, you’ll rub shoulders with industry peers and discover the latest Salesforce Customer 360 innovations. Hands-on learning is the best way to learn.

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Join us for World Tour Essentials Dubai

Join us at World Tour Essentials Dubai on May 18th, 2023 at Madinat Jumeirah Conference Centre, for the thought-provoking content, practical demos, and actionable tips and takeaways that'll help you on your digital transformation journey. From ensuring data security and compliance, to delivering service excellence, to building sustainability into your business, there's a topic for everyone. 


So, register for your space now, and get ready for a day packed full of inspiring customer stories, exciting announcements, and networking opportunities – all brought to you by top Trailblazers and Salesforce experts.



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Agenda

08:30 - 9:30

Registration Open

Pick up your badge, connect with peers over coffee and explore the exhibition.

SPEAKER NAME • SPEAKER NAME

09:00 - 9:30

Pre Show

Get ready for some magic!

SPEAKER NAME • SPEAKER NAME • SPEAKER NAME

09:30 - 11:00

Opening Keynote

Become the customer company with the #1 CRM.


Join us to learn how businesses in every industry can become Customer Companies – using the winning formula of AI + Data + CRM. Hear how leading brands use Salesforce Customer 360 to deliver success now. Catch live product demos and major announcements, and gain invaluable insights from special guests, industry experts, and Salesforce executives.

SPEAKER NAME • SPEAKER NAME

11:00 - 11:20

Coffee break and Expo opening

Demos, networking and hands on learning in the exhibition.

SPEAKER NAME • SPEAKER NAME • SPEAKER NAME

11:40 - 12:40

Salesforce Breakout session

How Salesforce Uses Salesforce

SPEAKER NAME • SPEAKER NAME

11:40 - 12:00

Breakout sessions

🔵 Breakout 1: Connect Your Data and Take Action with Data Cloud

 

🔵 Breakout 2: Enhance Customer Engagement with Slack


🔵 Breakout 3: Kickstart Your Customer 360 Journey: Your Introduction to Salesforce

 
🔵 Breakout 4: Business Transformation in a Fast Evolving World

SPEAKER NAME • SPEAKER NAME

12:10 - 12:30

Breakout sessions

🔵 Breakout 1: Marketing Keynote: Build Life-Long Relationships with Your Customers


🔵 Breakout 2: Your Bridge to the Future Is Built on Hyperforce

 
🔵 Breakout 3: Net Zero Now: How Your Organisation Can Seize the Economic Opportunity of the Century

 
🔵 Breakout 4: Personalise, Engage and Build Customers for Life in Travel, Tourism, and Hospitality

SPEAKER NAME • SPEAKER NAME

12:30 - 12:40

Coffee break

Networking and hands-on learning in the exhibition.

SPEAKER NAME • SPEAKER NAME

12:40 - 13:00

Breakout sessions

🔵 Breakout 1: Data Cloud: Seizing the power of customer data to generate revenue

 
🔵 Breakout 2: Smaartt: Digital future of the public sector - enabling a modern customer experience

 
🔵 Breakout 3: Deloitte | ESG Transparency and Enablement:

An Accelerator for Sustainability and Resiliency in the Middle East

 
🔵 Breakout 4: Partner - EPAM 

SPEAKER NAME • SPEAKER NAME

13:00 - 13:50

Lunch Break

Enjoy lunch and networking in the Campground.

SPEAKER NAME • SPEAKER NAME

13:50 - 14:10

Breakout sessions

🔵 Breakout 1: Reprogramming Retail: Balancing Innovation, Growth and Profitability in Uncertain Times

 
🔵 Breakout 2: Manufacturing & Automotive: Connect the Value Chain


🔵 Breakout 3: Salesforce Industry Clouds: How the Financial Services Industry Harnesses the Power of Salesforce to Accelerate Growth and Innovation

 
🔵 Breakout 4: Accelerating the Transformation of Public Sector Services

SPEAKER NAME • SPEAKER NAME

14:20 - 14:40

Breakout sessions

🔵 Breakout 1: Partner - Inspark - Retail


🔵 Breakout 2: Partner - Coberg - Manufacturing, Automative


🔵 Breakout 3: PwC - Innovating the Customer Experience in Financial Services


🔵 Breakout 4: CloudzLab - Real Estate


🔵 Breakout 5: Unlock the Power of AI to Maximise Sales and Service Performance

SPEAKER NAME • SPEAKER NAME

14:50 - 15:10

Breakout sessions

🔵 Breakout 1: A New Day for Commerce: How to Maximise Revenue, Now


🔵 Breakout 2: Tableau

 
🔵 Breakout 3: How to Create Seamless Digital Experiences, Faster with MuleSoft


🔵 Breakout 4: Accelerate Your Competitive Advantage within Telco and Media Through a Faster Time to Market and Reimagined Customer Experience

 
🔵 Breakout 5: Explore the Complete Real Estate Solution

SPEAKER NAME • SPEAKER NAME

15:20 - 15:40

Breakout sessions

🔵 Breakout 1: EI-Technologies MENA - Retail and Consumer Goods industry evolution | Grow your Salesforce ecosystem with NEO-PATH ACADEMY


🔵 Breakout 2: Scale Sales Performance using a Sales Methodology

 
🔵 Breakout 3: CapGemini - Mulesoft

 
🔵 Breakout 4: Enxoo "Telco""Automating the B2B Sales Experience"

 
🔵 Breakout 5: Field Service Innovation: Mobilising Workers as the Face of Brands to Create an Uber-Like Customer Experience

SPEAKER NAME • SPEAKER NAME

15:50 - 16:10

Breakout sessions

🔵 Breakout 1: Share of Wallet and Heart: Creating Lasting Customer Loyalty


🔵 Breakout 2: Unlocking Productivity, Efficiency, and Customer-Centricity within Healthcare

 
🔵 Breakout 3: A Day in the Life of a Salesforce Security Administrator

 
🔵 Breakout 4: How to Reduce Wasted Time and Increase Add-Ons and Deal Size

 
🔵 Breakout 5: How Can Nonprofits Maximise their Impact with Salesforce?

SPEAKER NAME • SPEAKER NAME

16:20 - 16:40

Breakout sessions

🔵 Breakout 1: Partner presentation - Collinson Group - Loyalty


🔵 Breakout 2: Horizontal - The Ultimate Win-Win: Driving Patient Acquisition and Loyalty through Smart Digital Investments

 

🔵 Breakout 3: Partner presentation - nCino Platform/ ISV FSI


🔵 Breakout 4: How to Manage a Full B2B Revenue Cycle on Salesforce

 
🔵 Breakout 5: Student Trailblazer Programme: The Three Ws

SPEAKER NAME • SPEAKER NAME

16:30 -17:30

Networking Drinks

Connect with fellow Trailblazers at the end of the day, and enjoy free drinks, music and fun.

SPEAKER NAME • SPEAKER NAME

Agenda

08:30 - 9:30

Registration Open

Pick up your badge, connect with peers over coffee and explore the exhibition.

SPEAKER NAME • SPEAKER NAME

09:15 - 09:45

Pre Show & Opening Keynote

Get ready for some magic and become the customer company with the #1 CRM.

SPEAKER NAME • SPEAKER NAME • SPEAKER NAME

10:50 - 11:20

Coffee break

Demos, networking and hands on learning in the exhibition.Check back soon for more detail on individual sessions.

SPEAKER NAME • SPEAKER NAME • SPEAKER NAME

11:20 - 12:40

Salesforce Breakout session

How Salesforce Uses Salesforce

SPEAKER NAME • SPEAKER NAME

11:20 - 11:40

Breakout sessions

Breakout 1: Connect Your Data and Take Action with Data Cloud


Breakout 2: Enhance Customer Engagement with Slack


Breakout 3: Kickstart Your Customer 360 Journey: Your Introduction to Salesforce

 
Breakout 4: Business Transformation in a Fast Evolving World

SPEAKER NAME • SPEAKER NAME

11:40 -11:50

Coffee break

 Networking and hands-on learning in the exhibition.

SPEAKER NAME • SPEAKER NAME

11:50 - 12:10

Breakout sessions

Breakout 1: Marketing Keynote: Build Life-Long Relationships with Your Customers


Breakout 2: The Next Era of Business: Built on Hyperforce

 


Breakout 3: Net Zero Now: How Your Organisation Can Seize the Economic Opportunity of the Century

 


Breakout 4: Personalise, Engage and Build Customers for Life in Travel, Tourism, and Hospitality

 

SPEAKER NAME • SPEAKER NAME

12:10 - 12:20

Coffee break

Networking and hands-on learning in the exhibition.

SPEAKER NAME • SPEAKER NAME

12:20 - 12:40

Breakout sessions

Breakout 1: Scaling personalization to drive growth

 


Breakout 2: Digital future of the public sector - enabling a modern customer experience.

 


Breakout 3: Partner - Deloitte - Net Zero Cloud

 


Breakout 4: Partner - EPAM 

 

SPEAKER NAME • SPEAKER NAME

12:40 - 13:40

Lunch Break

Enjoy lunch and networking in the Campground.

SPEAKER NAME • SPEAKER NAME

13:40 - 14:00

Breakout sessions

Breakout 1: Reprogramming Retail: Balancing Innovation, Growth and Profitability in Uncertain Times

 


Breakout 2: Manufacturing & Automotive: Connect the Value Chain

 


Breakout 3: Salesforce Industry Clouds: How the Financial Services Industry Harnesses the Power of Salesforce to Accelerate Growth and Innovation

 


Breakout 4: Accelerating the Transformation of Public Sector Services

SPEAKER NAME • SPEAKER NAME

14:00 - 14:10

Coffee break

Networking and hands-on learning in the exhibition.

SPEAKER NAME • SPEAKER NAME

14:10 - 14:30

Breakout sessions

Breakout 1: Partner - Inspark - Retail (c)

 


Breakout 2: Partner - Coberg - Manufacturing, Automative

 


Breakout 3: Partner - PwC FinServ (c)

 


Breakout 4: CloudzLab - Real Estate

 


Breakout 5: Unlock the Power of AI to Maximise Sales and Service Performance

SPEAKER NAME • SPEAKER NAME

14:30 - 14:40

Coffee break

Networking and hands-on learning in the exhibition.

SPEAKER NAME • SPEAKER NAME