Virtual Agentforce NOW Workshop (Advanced)

Register now

Wednesday | July 23, 2025

10:00AM – 12:00PM EDT

Agentforce NOW Advanced Workshop

Get hands-on with Agentforce.

Register now

About the workshop

Elevate your Agentforce expertise in this virtual Agentforce NOW Advanced Workshop, led by Salesforce product specialists. Build upon your existing Agentforce knowledge with in-depth exploration of complex use cases for AI agents. Master the creation of custom actions using Apex and Flow, develop robust Service Agents integrating Omni-Channel and Experience Cloud, and leverage Retrieval Augmented Generation (RAG) for processing unstructured data.

Gain practical, advanced-level experience in seamlessly integrating AI, data, and human workflows to automate intricate business processes and deliver intelligent, real-time customer engagement. If you’ve attended an Agentforce NOW Intro Workshop, or have experience with Agentforce, this is the workshop for you!

Who should attend?

• Developers
• Administrators
• Architects

• IT Managers
• Consultants
• Business Analysts

Agenda

10:00aM eDT

Apex & Flow

Develop tailored actions to extend your agent's functionality. Integrate custom Salesforce logic into Agentforce agents—creating flows, Apex triggers, and custom inputs and outputs—to automate complex business processes.

10:30AM EDT

Agentforce Service Agents

Explore how components such as Omni-Channel, Experience Cloud, and Salesforce metadata work together to enable distributed, real-time customer engagement and dynamic service deployments.

11:00Am EDT

Retrieval Augmented Generation (RAG)

Learn how to harness RAG to transform unstructured data into actionable insights. Configure unstructured data lake objects, set up vector indexes, and integrate Einstein Search for enhanced contextual data retrieval.

Discover additional resources

Watch:

Agentforce Decoded

series

Earn:
Agentblazer Innovator

Status

Complete:
The Salesforce Developer

Edition Quest

April

8

–

April

9

,

2023

7:00PM

EDT

Virtual Agentforce NOW Workshop (Advanced)

Get hands-on with Agentforce.

Register now

About the event

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Speakers

Speaker Name

Speaker Title

View Bio

Speaker Name

Speaker Title

View Bio

Speaker Name

Speaker Title

View Bio

Agenda

1:00pm ET

Welcome and Introductions

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

Marie Rosecrans

1:00pm ET

Plenary Session

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

Daymond John • David Heath • Randy Goldberg

1:00pm ET

Roundtable Discussion: “What Makes an Effective Virtual Event?"

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

Amanda Brinkman

1:00pm ET

Session Title

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

Speaker Name • SPEAKER NAME • SPEAKER NAME

Eyebrow

Flex Content Block

Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

FAQs

Do you have a question about the event?

Answers to frequently asked questions should be typed here. Your guests will be thrilled to read a response to this frequently asked question.

Do you have a question about the event?

Answers to frequently asked questions should be typed here. Your guests will be thrilled to read a response to this frequently asked question.

Do you have a question about the event?

Answers to frequently asked questions should be typed here. Your guests will be thrilled to read a response to this frequently asked question.

Watch us

Event description lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Watch us

Event description lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Testimonials

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Non risus faucibus sit amet lorem sed interdum lectus tincidunt.

Celia Martinez, Celia Martinez, SVP Marketing, Caterpillar

Downloadable Resources

News

Find out how to go net zero faster with Net Zero Cloud.

Download >

Product Releases

Learn about our latest products and features.

Download >

Eyebrow

Resource Title

Download >