Registration & Breakfast

Welcome & Kick Off

Keynote: Community as the Answer - Since 2020, The Center has been reminded just how powerful community is, especially to achieving the missions of both nonprofits and educational institutions. Join Jeffrey Klein of The LGBT Center for his thoughts about how community is the answer to the hardest problems facing our sector.

Coffee Break

Education: Power up your Higher Ed missions with Enterprise Wide CRM Strategy - Join us to learn how Penn State achieved the most ambitious, inclusive and impactful Enterprise CRM Strategy ever attempted in Higher Ed, co-developed with 90+ leaders across 30+ Schools and Units. This strategy is immediately being put into action to provide heightened constituent experiences, increased operational efficiency, and data empowered situational awareness! 
 

Nonprofit: Keep Donors Engaged and Giving in Uncertain Times - In the last few years, nonprofits have experimented with hybrid events, new forms of giving, and immersive donor experiences. Join Pencils of Promise and Cloud for Good to learn how to use these innovations to keep donors engaged in your mission.

Nonprofit & Education: Creating a Talent Pipeline: The win-win of skilling-up interns & student workers - Backlog of Salesforce projects? Limited budget to hire skilled Salesforce resources? We'll highlight how intuitions and organizations are addressing these issues by creating internal talent pipelines at their institutions. You’ll walk away with tangible assets and actionable steps that you can take today to remove these roadblocks and get back on the path of innovation.

Education: Augmented Analytics to Improve the Student and Faculty Experience - Data is here to stay. The volume of data flowing into our organizations makes it difficult for traditional analytics to keep up. With augmented analytics, Tableau transforms the analytics experience for all users - business users to data scientists - by seamlessly integrating technology to guide users to uncover insights they wouldn’t normally see or discover otherwise.

Nonprofit: Salesforce Implementation in an Age of Disruptive Events - Idealist Consulting shares what we’ve learned working with key humanitarian organizations on how to prepare for project disruption during uncertain times.

Education & Nonprofit: Data Driven Journeys Enhanced By AI With Salesforce Analytics - This session focuses on the power of AI and advanced analytics to inform and introduce faster decisions to realize conversions and positively impact KPIs. By leveraging Salesforce Analytics, Education and Nonprofit organizations will be able to increase enrollments and improve donor cultivation and stewardship.

Roundtable Sessions

Networking Lunch

Education: Engagement Across Campus: Using Marketing Cloud to Reach Prospects, Students, Staff, and Alumni - Running a successful marketing campaign takes a smart mix of evergreen content, finding multiple ways to engage, measuring your success, and iterating your messages. Join Cloud for Good as we show how you can extend your marketing efforts by leveraging technology to create and reach audiences in meaningful ways, personalize stakeholder journeys, and maximize the return on your marketing investments.

Nonprofit: Creating Personalized Donor Experiences at Scale - Driving donor acquisition, retention, and innovation mean being able to communicate with your donors in a personalized, scalable way. Join Cloud for Good and Sesame Workshop to learn how the organization has created a single source of truth for its data with Salesforce for Nonprofits and Marketing Cloud and is able to use that data to create tailored fundraising experiences for its constituents.

Nonprofit: (Re) Building a Quality-First Volunteer Program Model - Project Sunshine is building out a new platform to support their volunteer strategy, focusing on quality relationships as the best way to meet demand and deliver their services. Join us to hear more about Project Sunshine’s journey and bring your questions about how you can super-charge your volunteer program using technology. 

Education: Findings from the 3rd Edition Connected Student Report: Driving Student Success Now - Higher Education defines success along key metrics related to student outcomes, many of which are shaped by the quality of the student experience. Hear what today's students are looking for along every step of the journey, and how technology can empower institutions to find success now.

Nonprofit: International Grantmaking: Accelerating the Time to Value with Amp Impact - Come learn how grantmaking organizations are using Amp Impact to streamline the entire sub-granting process. We’ll share stories that provide a peek into how Amp Impact delivers time-saving automations, supports data-informed decision-making and powers intuitive segmentation through its flexible data model designed specifically for grantmaking organizations who value impact measurement.

Nonprofit: Wraparound Care Through Personalized Engagement Strategies and Integrations
Learn how Salesforce + Prolocity are revolutionizing the holistic patient care experience for nonprofits.

Nonprofit: Experience Cloud and Flow: Building internal capacity and cultivating trusted relationships - When your organization prioritizes an outstanding experience for its stakeholders, it can be increasingly challenging to maintain those high levels as your impact grows. Learn how Tulsa Remote uses the power of Salesforce Grant's Management, Experience Cloud, automation, and more to further expand mission.

Education & Nonprofit: End-to-End Stakeholder Engagement on Salesforce | Meaningful Events & Communications - Join Blackthorn to learn how organizations can move stakeholders, whether they are members, donors, or students, down the path from early-stage marketing prospects to engaged shareholders with tools from Salesforce and the AppExchange.

Afternoon Coffee Break

Education: Change Agent Panel: Organizational chickens, Technology eggs - It’s been said that culture eats strategy for breakfast, technology for lunch and everything else for dinner. Can technology shift the culture, or must the culture shift to embrace technology? Learn how our CRM technologist change agents instigate business transformation at their institutions!

Nonprofit: Change and Innovation is a team sport: Nonprofit C-Suite leaders share insights and highlights from the journey of driving digital transformation with their teams - Join us for a candid conversation with a few Salesforce.org Nonprofit Industry Advisors, a team comprised of former Nonprofit C-Suite executives who will share insights and lessons learned in leading transformation and navigating change management. The Salesforce team will be joined by Mark Patterson who will share his perspective as the CEO of Fionta. Mark’s team partners with global nonprofit executives to transform their organizations.

Closing Remarks and Community Award(s)

Unite Celebration