This event has passed. You can fill in your details in the form to the right and receive the recording.
Customers want personal and proactive service where they’re treated like a human, instead a case number. With the right technology, channels, and data you can scale the human touch and make seamless experiences possible. But how do you centralise all your customer service interactions so you can ensure both happy agents and happy customers?
Join us on July 6th for the virtual masterclass around Transforming Customer Service where you will
• understand the basics of Salesforce Service Cloud, the most complete and connected service platform
• learn how empowering your agents with the full 360 view of your customers creates seamless customer experiences
• discover key capabilities such as case management, knowledge, agent productivity tools, and more.
Register now, as spots will be limited! See you soon.
A masterclass is a 60-minute deep-dive session driven by Salesforce product experts. It will give you the opportunity to see Salesforce products live in action. In an interactive way, you will learn how to leverage certain use cases for your own organisation so make sure to bring burning questions with you. The detailed agenda is as follows:
© Copyright 2021 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
