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How do building societies deepen member relationships and trust, modernise service, and grow in the age of AI?
Building societies promise members white-glove service, while costs keep rising and regulators expect AI to be adopted carefully. That is the mutual paradox.
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Join us on Wednesday 9 December at 10:00 UK time for the first Modern Mutual webinar, the start of a new community for building society leaders exploring what agentic AI means for mutuals. It is a practical look at what is possible, what it takes to get there safely, and how to keep the human touch members value.
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The session is practical and candid, not a product pitch. If you can't watch at 10:00, register anyway and we'll send you the recording.
 Why now, and the mutual paradox
The decision window for AI is opening for building societies. This session covers what leaders are weighing up, and how to deliver white-glove member service at a sustainable cost, with AI as part of the answer.
The art of the possible
Agentic AI in building societies, from member service to mortgage journeys and complaints handling, with a human in the loop by design.
An independent view and your questions
Baringa on what separates AI that delivers value from AI that stalls.
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