With the rise of digital alternatives, financial services organizations are losing customers. But that doesn’t have to be the case. These institutions can attract and retain customers through the kind of data-driven personalization that fosters trust and loyalty.
On 5 April at 11am, please join Salesforce and digital business transformation consultancy Publicis Sapient online to hear about success stories in South Africa and best practices in orchestrating personalised customer interactions that create value in real-time across multiple channels.
This exclusive digital event will also take you through how to assess your existing personalization capabilities and how to get from where you are to becoming truly customer-centric and drive lasting business success.
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