Learn how to prepare your customer service for the Agentic Era at an exclusive event tailored to executives like you.
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Discover how innovations like agentic AI and voice AI are reshaping the customer service industry, and how to prepare the foundations you need to transform the service experience across your contact centres, field service and digital channels.
- Learn how to empower your team, streamline operations, and enrich customer interactions with Service Cloud and Agentforce for Service
- Hear from AI visionaries and product experts on how technology will continue to transform the Service experience
- Hear real stories from trailblazing leaders at Kellanova, True Alliance and Kaplan Professional
- Network with your fellow service leaders and discuss the industry's future
- Choose from 3 Breakout sessions: How to Move Beyond Basic Service, Service Cloud Roadmap, Field Service Roadmap
This event is intended to be used as a way to build and strengthen business relationships, and is not intended to influence or reward an action or a business decision, nor to obtain any improper advantage. The approximate value of this event is AUD$102 per person, which includes food and beverages (breakfast and lunch). The invitation to this event does not allow you to bring an extra guest of your choice. We are committed to high standards of ethical conduct and, by registering for this event, you certify that your attendance complies with all applicable laws, rules, regulations, and government ethics policies of your agency, locality, and/or employer.
Note for government officials/public sector employees. In addition, you are also certifying that you agree that Salesforce may provide your name and agency details to the Digital Transformation Agency (DTA), if applicable, as part of the reporting obligations in place from 1 April 2025. This will be provided as part of Salesforce’s adherence to the DTA’s reporting requirements on a quarterly basis. We value your privacy. To learn more, visit our Privacy Statement. Please note that Salesforce is a government contractor or otherwise considered an interested party in many jurisdictions.
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