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Join Salesforce customer service and product leaders on Tuesday, November 17th for a free, full-day session to learn how Salesforce uses Agentforce and the Salesforce Platform to create easy, expert service experiences for our 200K+ customers.Â
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Leaders will share how we've built an agent-first support experience, powered by our own technology, including Agentforce. See how Salesforce uses AI to drive efficiency, boost productivity, and deliver better outcomes for customers and employees.
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Session topics include:
- How Salesforce Delivers Customer Success
- How Salesforce Uses Agentforce and Fin for Self-Service
- How Salesforce Uses Agentforce for Assisted Support
- How Salesforce Uses Data 360
- Service Cloud Product Roadmap & Next Steps
A light breakfast and lunch will be provided, and the day will wrap up with a networking happy hour.
Feel free to share this invitation with your colleagues and encourage them to register. If you have any questions about the event, please reach out to cspringer@salesforce.com.
*These sessions will not be recorded and will only be available to in-person attendees.
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