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It's a special edition built around one idea: making AI real and practical for the way you already work in Salesforce. You'll leave with something you can put to use straight away.
- Business users — see how Claude connects to your Salesforce setup to surface insights and unlock real productivity gains.
- Admins & developers — build faster and get more out of your dev efforts, and uncover capabilities already sitting in your licenses.
- New to Salesforce — no experience needed; this is an easy entry point to what AI and Salesforce can do together.
- Everyone — hear how Storebrand turned a manual case-routing process into AI automation that's live in production today.
A continuation of Claude + Salesforce enablement from June — with fresh value for returning attendees and an easy entry point for anyone new. We’ll explore how business users, admins, and developers can use Claude in different ways to boost productivity, solve problems faster, and accelerate Salesforce delivery — from everyday tasks and understanding the org to metadata and code.
Storebrand shares how they automated a manual, repetitive case-routing process where advisers used to read and classify each case by hand before routing it to the right team. Their AI solution now reads incoming cases, identifies the customer, and classifies and routes them automatically, cutting a multi-minute manual task down to seconds and freeing up advisers to focus on higher-value work already live in production today.
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