Join Salesforce Innovation Day Colombo to explore how AI and human expertise are transforming the way businesses engage customers, empower teams, and drive growth. Hear from industry leaders, discover the latest innovations across sales, service, marketing, and data, and gain practical insights into building an Agentic Enterprise.
Experience a day of inspiring keynotes, customer success stories, expert-led sessions, and live demonstrations of Salesforce innovations, including Agentforce, Slack, and Data 360. Connect with peers, exchange ideas, and discover how AI-powered solutions can help your organisation unlock greater productivity, improve customer experiences, and accelerate business outcomes.
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- Discover how humans and AI agents work together to transform customer experiences and unlock new business opportunities.
- Learn from Trailblazers and customer success stories showcasing real-world AI transformation and business impact.
- Explore the latest Salesforce innovations, including Agentforce, Slack, and Data 360, through expert-led sessions and live demos.
- Connect with industry leaders and peers to exchange ideas and accelerate your journey to becoming an Agentic Enterprise.
Join leaders at Salesforce to explore what it means to become an Agentic Enterprise where humans and AI agents work together to drive customer success.
Learn how industry leaders use the best of Data, AI and CRM to empower their teams, boost productivity and deliver exceptional customer experiences.
Explore how Salesforce delivers Trusted Enterprise Context through our Data Foundation portfolio — Data 360, Informatica, MuleSoft, and Tableau — connecting siloed systems, unifying your customer view, and turning insights into action. Because this isn't just about data; it's about transforming unified, governed data into actionable intelligence that powers every agent, workflow, and customer interaction.
In today's competitive landscape, winning faster means working smarter. Discover how Salesforce's AI-powered Sales Cloud empowers sales teams to automate repetitive tasks, surface the right opportunities, and close deals with confidence. With intelligent agents handling research, follow-ups, and forecasting, your reps are freed to do what they do best — build relationships and drive revenue. The future of selling is agentic, and it starts here.
Great service drives loyalty — and today, delivering it at scale starts with the right foundation. Discover how Salesforce Service Cloud helps businesses move from reactive, manual support to connected, intelligent service. Streamline case management, empower agents with the right information at the right time, and automate repetitive workflows — so your team spends less time on admin and more time building customer relationships. As your business grows, layer in AI to handle more, faster. Smarter service starts here.
Discover how AI-powered marketing sparks real-time customer conversations and transforms every channel into a personalised, two-way experience. Salesforce Marketing Cloud brings together AI agents and human creativity to deliver the right message, to the right customer, at the right moment — at scale. From intelligent campaign orchestration to real-time personalisation, Agentforce empowers marketing teams to move faster, engage deeper, and grow lasting customer relationships. Stop managing campaigns. Start building connections.
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