Complaints Management

Join us for the third of our bite-sized webinars designed for social housing providers.

 
With the sector subject to more regulation and increasing scrutiny of resident case management - it has never been more critical to have robust processes in place.

 
During the webinar, we will examine

- How residents can report issues across multiple channels
- How to automate and navigate complex, time-dependent processes and offer clear, consistent and timely communication to residents'
- Ways to use tools like Einstein Chat AI to free up time and become more efficient.

Register today to discover how you can increase customer satisfaction by resolving issues sooner with the power of the Salesforce platform.

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