Salesforce at NRF 2024

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10:00 A.M. – 10:30 A.M.

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Registration

10:00 A.M. – 10:30 A.M.

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Registration

10:00 A.M. – 10:30 A.M.

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Registration

Register now

The world’s #1 AI CRM for retail.

January 14–16, 2024

Javits Center | New York City

Booth #5125

Register now

Experience Salesforce at NRF 2024.

January 14–16, 2024

Join us to learn how to grow revenue and relationships with Salesforce Customer 360.

Register now

Booth #5125

See our top solutions in action across marketing, commerce, and service.

Request a meeting

Meet with us.

Chat with our experts and get a head start on driving revenue and relationships.

Request a meeting

SALESFORCE ON THE MAINSTAGE

A conversation between Walmart US CEO John Furner and Salesforce CEO Marc Benioff

Sunday, January 14 @ 3:30-4:00 p.m., Javits North, Level 5, SAP Theatre

Learn more

Marc Benioff

Chair & CEO, Salesforce

John Furner

President & CEO, Walmart U.S.

SALESFORCE BIG IDEAS SESSION

Retail’s AI Revolution:

How Generative AI Is Transforming Shopping

Sunday, January 14 @ 2:00 p.m.–3:00 p.m., Expo, Level 3, Expo Stage 5

Learn more

Rob Garf

VP & GM, Retail, Salesforce

Matt Marcotte

SVP, Industry Advisors for Retail, Consumer Goods, and Manufacturing, Salesforce

Ekta Chopra

Chief Digital Officer, E.L.F. Beauty

SALESFORCE BIG IDEAS SESSION

AI and Data Give Retailers

Commerce Superpowers

Sunday, January 14 @ 4:00 p.m.–4:30 p.m., Expo, Level 3, Expo Stage 5

Learn more

Scott Lux

Global EVP, Technology & Innovation, Esprit

Jason Purcell

CEO, Salsify

SALESFORCE BIG IDEAS SESSION

Top 5 Ways to Build Lifelong Customer Loyalty with Data and AI

Monday, January 15 @ 4:00 PM – 4:30 PM, Expo, Level 1, Expo Stage 2

Learn more

Kent Zimmerman

VP, eCommerce and CRM at Shoe Carnival

Blake Miller

Sr. Director Product Marketing, Salesforce

Katie Wheeler

Product Marketing Director

SLACK BIG IDEAS SESSION

The Future of Retail and

Consumer Good Productivity

Tuesday, January 16 @ 2:00 PM – 2:30 PM, Expo, Level 3, Expo Stage 5

Learn more

Leo Griffin

VP, Global Head of Consumer Technology,

Hanesbrands Inc.

Duane Peck

Director, Industry Marketing, Slack

Christina Stilianos

Sr. Manager, Customer Success, Slack

RetAIl Success Theater

Visit our theater in booth #5125 daily to gain actionable insights into our top solutions

across Salesforce Customer 360.

Day 1 - January 14

10:00 am

Global Shopper insights from Salesforce's 5th Annual Connected Shopper Report

10:30 am

Elevate customer engagement through Data, AI, CRM and Trust

11:00 am

Drive AI-Powered Commerce Growth & Productivity

11:30 am

How to start your Retail Generative AI Journey

12:00 pm

How to Win Customer Service During Peak Shopping Moments

12:30 pm

How Tableau Pulse is Reimagining the Data Experience

1:00 pm

Cut Costs with AI-Powered Fulfillment and Service Automation

1:30 pm

Loyalty Redefined: Data Strategies Shaping Retail Engagement

2:00 pm

Give Back: How You Can Support Ronald McDonald House New York Today

2:30 pm

6 Ways to Transform Retail Productivity with Slack

Day 2 - January 15

10:00 am

How Tableau Pulse is Reimagining the Data Experience

10:30 am

Elevate Your Shopper and Retail Associate Experiences with Integrated and Automated Data

11:00 am

Elevate customer engagement through Data, AI, CRM and Trust

11:30 am

Williams Sonoma'- A Visionary Approach to Shopper Engagement using Data and AI

12:00 pm

How Rossignol delivers exceptional experiences using AI

12:30 pm

How Saks Creates Loyalty Driving Shopping Experience with AI

1:00 pm

Drive AI-Powered Commerce Growth & Productivity

1:30 pm

6 Ways to Transform Retail Productivity with Slack

Day 3 - January 16

9:30 A.M.

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How Tableau Pulse is Reimagining the Data Experience

10:00 am

Williams Sonoma- A Visionary Approach to Shopper Engagement using Data and AI

10:30 am

How Rossignol Delivers Exceptional Experiences using AI

11:00 am

How Saks Creates Loyalty Driving Shopping Experience with AI

11:30 am

Cut Costs with AI-Powered Fulfillment and Service Automation

12:00 pm

Loyalty Redefined: Data Strategies Shaping Retail Engagement

12:30 pm

Elevate Your Shopper and Retail Associate Experiences with Integrated and Automated Data

1:00 pm

How to Win Customer Service During Peak Shopping Moments

1:30 pm

How to start your Retail Generative AI Journey

2:00 pm

Global Shopper insights from Salesforce's 5th Annual Connected Shopper Report

The world’s #1 AI CRM for retail.

Check out the resources below to get a sneak peek of what’s to come at NRF 2024.

RETAIL AND CONSUMER GOODS

Shopping Insights HQ: Turn today’s shopping trends into tomorrow’s retail success.

Explore real-time spending data from over 1.5+ billion global shoppers.

Learn more >

RETAIL

Learn about the consumer shopping trends shaping the industry.

Tap into the minds of thousands of shoppers and retail industry leaders.

Learn more >

Explore resources to help you

grow revenue and relationships

with Salesforce Customer 360.

COMMERCE

Learn how to jumpstart AI-driven growth in commerce.

Discover how AI and easily integrated ecommerce can help you provide personalized, connected experiences.

Get the guide >

MARKETING

Personalize customer experiences at scale with Data + AI + CRM.

Discover the importance of personalization and how you can create a strategy with AI.

Get the e-book>

SERVICE

Read about the trends that will shape customer service in 2024.

Learn how leading companies are using AI to deliver personalized, connected customer service.

Read the Blog >

MULESOFT

Build connected retail experiences.

Learn how to embrace an integration strategy across the retail value chain to meet rising customer expectations.

Learn more >

TABLEAU

Get personalized, AI-powered retail insights with Pulse.

Learn how to empower every employee with smart, personalized, and contextual insights delivered directly into their flow of work

Watch Now >

SLACK

Transform front-line productivity with Slack.

Hear how Slack helps store managers and associates share knowledge and connect with customers more effectively.

Learn more >

Partners

PARTNER ECOSYSTEM

Power retail success now on AppExchange.

Prebuilt apps and certified partner expertise at your fingertips.

Learn more >

Meet with us.

Maximize your time in New York by requesting time to meet with our industry experts.

Request a meeting

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