Join EPAM and Salesforce for an enlightening webinar featuring a live demo of EPAM’s Agentforce accelerator, Contact Center AI Coach, a tool designed to boost agent productivity and elevate customer experiences.
Attendees will also hear from a special guest speaker from Salesforce who will share insights into the roadmap for the newest release in Service Cloud.
On this webinar you will learn more about:
- Automated responses and agent coaching based on your LLM and SOPs
- Real-time recommendations
- Customer sentiment and agent performance analysis
EPAM Systems is global digital transformation and product engineering leader with 16+ years as a proud Salesforce partner. Its 55k experts include 2,700 dedicated Salesforce specialists with over 8,000 certifications, delivering holistic end-to-end solutions for complex business challenges. Since 1993, EPAM has combined strategy, consulting, and engineering to accelerate time to market and maximize digital investment value for enterprise organisations.
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