Transform every shopper's experience with Agentforce 36O.

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Transform every shopper's experience with Agentforce 36O.

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NRF 2026: RETAIL’S BIG SHOW

Transform every shopper's experience with Agentforce 36O.

Experience Salesforce at NRF 2026.

Booth #5039

Explore the latest innovations from Salesforce including Agentforce 360 for Retail. See how autonomous AI agents, unified commerce, and a modern Point of Sale built on the #1 AI CRM can transform your business.

Meet with Us

Chat with our experts and build your own retail AI agent in minutes, onsite at NRF.

Request a meeting

Agentforce Lounge

Join your fellow industry leaders in the Agentforce Lounge at NRF for a series of insights-packed roundtables. Review the full programming schedule and register now to secure your spot in these moderated discussions focused on trending retail topics.

Reserve your seat

Salesforce Big Ideas Session

The Agentic Enterprise: How Salesforce Helps Retailers Thrive in Today’s AI Native World

Sunday, January 11, 11:00–11:30 a.m. ET | Expo, Level 1, Stage 5

Learn more

Celeste Richardson

Retail Industry Advisor

Martin Priest

Retail Industry Advisor

Raman Jagadeesen

AI, Analytics & CRM

Ricky Wilson

SVP of Channels and Colleague Technology

Salesforce Big Ideas Session

Drive Growth with Unified Agentforce Commerce

Sunday, January 11, 2:00–3:00 p.m. ET | Expo, Level 1, Stage 4

Learn more

Nitin Mangtani

GM and SVP of Agentforce Commerce

Ata Tahiroglu

Sr Director of Product Management

Gordon Evans

CMO of Agentforce Commerce

Brian Quill

VP of Omni Technology

Ricky Wilson

SVP of Channels and Colleague Technology

Salesforce Big Ideas Session

Improve Customer Loyalty with Agentic Marketing

Sunday, January 11, 3:15–3:45 p.m. ET | Expo, Level 1, Stage 5

Learn more

Collin Kemble

Distinguished SE

James Murphy

Retail Industry Advisor

Leia Smith

Marketing Manager

Roger Graell Sole

Chief Digital Officer

Salesforce Big Ideas Session

An AI Holiday: Unpacking changing shopper habits and planning for 2026

Monday, January 12, 1:30–2:00 p.m. ET | Expo, Level 1, Stage 5

Learn more

Caila Schwartz

Director of Industry Insights

Parnell Eagle

President and COO

Mahak Sharma

Product & Partnerships

Agentforce Theater

From Conversation to Conversion:
Mastering the Agentic Customer Journey

See how Funko wins in the new era of retail by turning conversations into conversions with Agentforce. Watch a demo of a unified agentic journey—from a search on ChatGPT to a personalized in-store pickup—that drives real revenue and loyalty.

Join us at booth #5039 for live presentations every 30 minutes!

Experience the future of retail.

Check out the resources below to get ready for what you'll see at NRF 2026.

Retail

Discounts are up and AI is stepping up in service. See the latest holiday shopping insights from Salesforce for all the insights.

Learn more >

Retail

Discover how AI search is changing holiday SEO – and what retailers can do about it.

Learn more >

Explore resources to help you grow revenue and relationships with Agentforce 360 for Retail.

Commerce

See the latest commerce innovations driving revenue right now. Learn about our new agentic capabilities, unmatched global reach, and enterprise scale.

Learn more >

marketing

Agentic marketing stops speaking at customers and starts engaging with them. In this blog, learn how AI agents can act on every customer message in real time.

Read now >

SERvice

Bring your customer service into the agentic age and discover the future of customer support in the 7th State of Service Report.

Read now >

SLack

Discover how Zenni Optical powers global innovation on Slack. From product R&D to marketing launches, they unite teams across time zones to deliver cutting-edge eyewear faster.

Learn more >

TABLEAU

93% of retail leaders say Agentic Analytics makes data more accessible. Hear how companies from across the retail industry are turning insights into action.

Read the report >

Mulesoft

Read our 2026 Agentic Trends Report to get a pulse on how leaders are shifting their IT strategies and get key guidance on how to prepare for the challenges ahead.

Read the report >

Explore our partner ecosystem.

The future of retail is connected.

Easily discover, try, buy, and install apps and agents on AppExchange & AgentExchange.

Learn more >

Meet with us.

Maximize your time in New York by requesting time to meet with our industry experts.

Request a meeting

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