Reimagine Intake. Redefine Access.

Too many human services organizations are stuck with siloed systems, repetitive forms, and manual referrals. The result? Frustrated clients, burned-out staff, and lost opportunities for impact.

This interactive workshop brings together nonprofit and public sector leaders to tackle a big question: How can we create a “front door” that makes intake more equitable, efficient, and compassionate?

Through peer-led conversations, small-group exercises, and hands-on exploration, you’ll leave with new perspectives and practical next steps to transform access to care.

What You'll Experience

* Client Journey Mapping → Define what an ideal intake experience looks like
* Reality Check → Surface where systems and processes break down for staff and clients
* From Gaps to Possibilities → Brainstorm both policy/process changes and tech-enabled solutions
* Readiness Framework → Self-assess where your org is today and identify next steps

Who Should Attend

This workshop is designed for mid-to-senior leaders shaping intake, access, and equity in human services:

* Chief Program Officers / VPs of Programs
* Innovation & Strategy Leaders
* Technology & Digital Services Leaders