The MedTech Playbook for Building a True Customer 360

Register now

Monday

July

1

,

2024

|

1:30PM

–

2:00PM

PDT

The MedTech Playbook for Building a True Customer 360

Register now

From Fragmented Data to Customer 360

MedTech organizations have more customer and operational data than ever before, yet much of it remains fragmented across disconnected systems and siloed teams—slowing decisions and limiting commercial productivity.

Join us on April 9 from 11:00 AM–12:00 PM EST to explore how leading MedTech companies are moving toward a more connected operating model, where data, automation, employees, and AI agents work together to drive better insights, faster service response, and more consistent commercial execution.

You’ll also hear from a guest speaker at Alcon Medical, who will share how their team is using AI to improve service operations—helping streamline interactions, support their teams more effectively, and create more value in each customer engagement.

Location

For those taking public transit, the Grand Red Line stop is just two blocks away. If you plan to drive, the venue is easily accessible from the I-90/94 Ohio St. exit or Lake Shore Drive. When it comes to event type, meet your attendees where they are.

Thanks to Our Sponsors

What to Expect

1:00pm ET

Welcome and Introductions

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

With MARIE ROSECRANS

1:00pm ET

Plenary Session

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

WITH MARIE ROSECRANS

1:00pm ET

Roundtable Discussion: “What Makes an Effective Virtual Event?"

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

WITH MARIE ROSECRANS

1:00pm ET

Session Title

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

WITH MARIE ROSECRANS

Speakers

Carlee Campbell

Director Solutions Engineering, Salesforce Commercial MedTech

Pat Brenner

Sr. Principal, AI & Automation, Customer Operations, Alcon Medical

David Martin

Principal Solution Engineer, Salesforce Commercial MedTech

Eszter Kaizer Augusto

Lead Solution Engineer - Enterprise Healthcare & Life Sciences

Sean Brereton

Strategic Solution Engineer | Certified Architect, Salesforce Enterprise MedTech

Eyebrow

Flex Content Block

Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

FAQs

Do you have a question about the event?

Answers to frequently asked questions should be typed here. Your guests will be thrilled to read a response to this frequently asked question.

Do you have a question about the event?

Answers to frequently asked questions should be typed here. Your guests will be thrilled to read a response to this frequently asked question.

Do you have a question about the event?

Answers to frequently asked questions should be typed here. Your guests will be thrilled to read a response to this frequently asked question.

Watch us

Event description lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Testimonials

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Non risus faucibus sit amet lorem sed interdum lectus tincidunt.

Celia Martinez, Celia Martinez, SVP Marketing, Caterpillar

Downloadable Resources

News

Find out how to go net zero faster with Net Zero Cloud.

Download >

Product Releases

Learn about our latest products and features.

Download >

Eyebrow

Resource Title

Download >

The Final Countdown!

Time left for the event days hours minutes seconds

The countdown doesn't work if the event start date is set to TBD

Register now

© Copyright 2026 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Legal

Terms of Service

Privacy Information

Responsible Disclosure

Trust

Contact

Your Privacy Choices