Salesforce

Life Sciences Customer Innovation Day: Becoming an Agentic Enterprise

Saturday 
November 
30
, 
2024
11:30AM
–
12:00PM 
PST

1:00pm ET

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Wednesday, April 15, 2026

11:30 a.m. - 5:00 p.m. EDT

Life Sciences Customer Innovation Day: Becoming an Agentic Enterprise

Build your foundation for actionable AI.

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Build your foundation for actionable AI.


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About the Event

Join Enterprise Life Sciences leaders for a focused Innovation Day centered on what it means to become an Agentic Enterprise—where trusted AI agents actively orchestrate data, workflows, and decisions across commercial, medical, and operational teams.


Through real customer examples, tailored Agentforce demonstrations, and hands-on innovation sessions, we’ll explore how Life Sciences organizations are moving from AI capability to agent-powered execution—at scale and within regulatory realities.

Speakers

Kyrsten Musich

AVP Industry GTM,

Salesforce

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Srihari Sarangan

Principal, Head of Digital Products & Solutions, ZS

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Namita Powers

Principal, ZS

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Carl Figaro

Associate Director, Product Management-Strategy and External Innovation, Takeda

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Robert Heyl

Chief Technology Officer, CareFirst BlueCross BlueShield

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Alan Buckley

Director, Solution Engineering,

Salesforce

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David Young

Director Solution Engineering,
Salesforce

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Derek Cassese

Principal Solution Engineer,

Salesforce 

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Robbie Reiche

Lead Solution Engineer, Enterprise Life Sciences,
Salesforce

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Agenda

11:30Am ET

Arrival, Check-In, Networking Lunch

Check in and registration will start at noon. Lunch will be served before content kicks off at 12:30 PM.

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12:30 pm ET

Welcome + Introductions 

Introductory Remarks & Lunch

Alan Buckley, Director, Solution Engineering, Salesforce • SPEAKER NAME

12:35 pm ET

Early Success Towards our Agentic Vision for Life Sciences

What does the future of Life Sciences actually look like with AI agents? We’ll break down the practical impact on clinical trials, medical affairs, and commercial strategy—and how to lead your organization through this shift.

Kyrsten Musich, AVP Industry GTM, Salesforce • SPEAKER NAME

1:00 pm ET

Life Sciences Agentic Innovations

See Agentforce in action with three live demos showing how AI agents can handle your team’s heavy lifting. You’ll also learn a method for building and launching your own custom agents quickly, even if you aren’t a developer.

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2:00pm ET

Customer Spotlight: Takeda’s Agentic Edge

Carl Figaro shares his  real-world experiences leveraging Agentforce at Takeda, including evolving needs, and expectations for a future defined by high-impact agentic workflows.

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2:15 pm ET

Break



2:30 pm ET

Navigating the Agentic Shift: A Collaborative Roundtable

In this interactive session, we'll leverage Salesforce's proven framework to help you articulate your path toward becoming an Agentic Enterprise - and the values that will guide you there. Walk away with sharper strategic priorities and the language to rally your teams around a shared, AI-driven future.

David Young, Director, Solution Engineering, Salesforce • SPEAKER NAME

3:15 pm ET

Customer Spotlight: CareFirst’s Agentic Edge

 

Bob Heyl shares CareFirst’s real-world experiences, evolving needs, and expectations for a future defined by high-impact agentic workflows.

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3:30 pm ET

ZS Presentation: Scaling Agentic AI for Better Decisions

The next wave of AI in life sciences isn’t about automating tasks—it’s about improving the decisions that shape outcomes across the life sciences value chain. Explore how to move innovation from pilots to scaled impact — and actions for bringing this decision advantage back to your enterprise.

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4:00 pm ET

Wrap Up + Call to Action + Tour of the Grounds


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Location

Grounds For Sculpture

80 Sculptors Way

Hamilton Township

NJ 08619

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About ZS

ZS is a management consulting and technology firm that partners with companies to improve life and how we live it. For more than 40 years, we've transformed ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Everything we do is designed to strengthen your business strategy and product portfolio, turning insight into action and unlocking new opportunities for growth.

© Copyright 2026 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

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