Innovation Days Oslo
Monday 
November 
10
, 
2025 
PST
8:30am
-
6:00pm 
PST

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12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

SEPTEMBER 19

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12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

SEPTEMBER 19

9 a.m.

Welcome

Check into your hotel.

SEPTEMBER 19

9 a.m.

Welcome

Check into your hotel.

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9 a.m.

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12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

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About
Schedule

Unlock the Power of Agentic AI at Innovation Day Oslo

Thursday 
13th 
November

The future of business is here, and it's powered by AI. Autonomous agents are already transforming industries, from service agents resolving inquiries 24/7 to sales teams engaging prospects more effectively. Join us at Innovation Days to hear about the latest announcements from Dreamforce and discover how businesses in Norway drive measurable impact with Agentforce.

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Accelerate Your AI Journey with Insights from Industry Leaders and Salesforce Experts

Learn from the Agentblazers

Hear from leaders and first-movers who are already deploying AI at scale, and gain insights into their successes and challenges.

Get Answers to Your AI Questions

Dive into the key areas that will drive your AI success, including competitive advantage, automation, data readiness, and regulatory compliance.

Transform Your Organization

Discover practical strategies for harnessing the power of agentic AI, learn how to upskill your teams, and how to create a culture ready for the future of business.

Hear from fellow Agentblazers

Meet the industry leaders and Salesforce experts who will be sharing their insights and expertise, helping you unlock the full potential of agentic AI. Our speaker lineup will be announced shortly, so check back here for updates!

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Agenda

Innovation Days Oslo is a dynamic half-day event packed with the latest AI-powered innovations and actionable insights. Discover new solutions, hear real-world customer stories, and learn how to drive measurable impact for your business. Learn from peers and experts in our 12 breakout sessions, get hands-on learning at the campground, and connect at the networking reception.

Please note that this event will be mostly in Norwegian!

12:00 - 13:00

Welcome and networking

Pick up your badge, join us for coffee and start your day by connecting with the Salesforce community. Our experts will be on hand at the Agentforce demo pods to show you the latest AI innovations.

13:00 - 14:00

Keynote and AI Panel

Join Salesforce leaders and guests to explore what it means to become an agentic enterprise, where humans and AI agents work together to drive customer success. We'll share the latest announcements and explore Agentforce, a powerful AI solution already transforming industries and helping businesses in Norway drive measurable impact.


The Opening Keynote is a must-see. We advise arriving early to secure your seat. Join us from 12:40, as doors close promptly at 12:55.

14:30 - 16:30

Breakouts in Block 1-3 

Dive deeper into what matters most to you in one of our 12 breakout sessions. Divided into three blocks, these sessions are your opportunity to explore key announcements, get practical advice, and hear real-world success stories. 

With so many sessions, the only tough choice is which one to attend. See full overview of sessions bellow! 

16:30 - 18:00

Networking Reception

The conversations don't have to end here. Raise a glass with the Norwegian Salesforce community at our closing reception. It's the perfect chance to connect with peers, get answers to your remaining questions, and celebrate a day packed with inspiration

 

Block One at 14:30

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Room 1

From Data to Value: Turning Your AI-Strategy into Measurable Success

Learn how Data Cloud drives value by unifying data, powering personalization, and enabling AI-driven innovation. Through real-world use case stories, we’ll showcase how organizations can elevate their data strategy, accelerate adoption, and deliver measurable business impact.



Room 2

Reimagining Work for the Agentic Enterprise

Ready for the digital labor revolution? Learn how industry leaders are building their strategy with Agentforce and Slack. See employee agents in action with live demos of Slack's newest innovations.

Room 3

The Sales Team of the Future:
Human + AI in Perfect Harmony

See how Salesforce is redefining sales by combining the power of human expertise with the latest AI innovations. Learn how your team can use AI agents to find leads, move deals, and close sales faster than ever before. Hear from Mogens Tirsgaard, Head of Global Commercial Excellence & Digital Sales at Circle K, on how they are designing their future sales engine to achieve commercial excellence in the world of AI.

Room 4

Fremtidens superhelter - hvordan benytte KI til å skape effektivitet og gjennomslagskraft i offentlig sektor

Bli med på en rundbordsdiskusjon om hvordan kunstig intelligens kan være en viktig drivkraft for innovasjon, og bidra til å gjøre offentlige tjenester mer effektive, sikre og brukervennlige. Vi vil vise hvordan teknologien kan frigjøre tid og gi virksomheter bedre mulighet til å fokusere på det som virkelig betyr noe – innbyggerne, de ansatte og samfunnsoppdraget.

 

Block Two at 15:15

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Room 1

Mastering Trust to Build and Govern in the Agentic Era

Dive into our product innovations across Security and Privacy and how to empower teams to build, test and ship AI-powered solutions and Agents

Room 2

Meet the New Revenue Cloud: Fast, Flexible, Agent-Powered

Learn how a unified, AI-ready Revenue Cloud helps teams move faster from quote to cash — combining automation, flexibility, and AI agents to drive revenue growth across any model or channel.

Room 3

The Future of Service — Powered by AI

See how Salesforce can help redefining customer service with AI-driven automation, real-time insights, and agent assistance — helping teams work smarter and deliver faster, more personalized support. Also, hear how a customer is modernizing their service operations to increase efficiency, empower agents, and create seamless customer experiences across channels.

Room 4

Grow with Unified, AI-powered Commerce

Learn how Unified Commerce helps you sell more by bringing together data from eCommerce, stores, and order management-right out of the box. Learn how AI-powered shopper experiences drive higher conversion, smarter merchandising, and personalized journeys that grow revenue and loyalty.

 

Block Three at 16:00

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Room 1

Digital Deja Vu: How MuleSoft Helps You Manage Your Agentic Society

MuleSoft's recent innovations help you to create enterprise ready agentic solutions. Agents, A2A, MCP and APIs, in the end it is all about managing the lifecycle of these digital building blocks using an enterprise grade platform.

Room 2

The Future of Marketing: A Roadmap Sneak Peek

Exciting new innovation is happening within Marketing Cloud. Join our product experts to hear about upcoming innovations, see demos, and discover how your business can benefit today and tomorrow.

Room 3

Driving Innovation in the Age of the Agentic Enterprise

Join this session for the latest updates and hear a customer's firsthand account of their journey with Agentforce, including their pilot experience, the impact it's had, and their goals for the future.

Room 4

Powering Decisions, Driving Actions

Move beyond dashboards with the world’s first agentic analytics platform, Tableau Next. Learn how human and AI agents work together seamlessly to take action on trusted data anywhere work happens.

Multi-track Schedule 

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TRACk 1 

9 a.m.

Welcome

Check into your hotel.

9 a.m.

Mastering Trust to Build and Govern in the Agentic Era

Dive into our product innovations across Security and Privacy and how to empower teams to build, test and ship AI-powered solutions and Agents

9 a.m.

Welcome

Check into your hotel.

9 a.m.

Welcome

Check into your hotel.

TRACK 2

9 a.m.

Welcome

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9 a.m.

Meet the New Revenue Cloud: Fast, Flexible, Agent-Powered

Learn how a unified, AI-ready Revenue Cloud helps teams move faster from quote to cash — combining automation, flexibility, and AI agents to drive revenue growth across any model or channel.

9 a.m.

Meet the New Revenue Cloud: Fast, Flexible, Agent-Powered

Check into your hotel.

9 a.m.

Welcome

Check into your hotel.

TRACK 3

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TRack 4

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Dreamforce Videos

KEYNOTE

Make sure you catch the Dreamforce Keynote.

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PRODUCT KEYNOTE

Learn about our latest Product innovations

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PRODUCT KEYNOTE

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FAQs

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