Innovation Day Copenhagen

Innovation Day Copenhagen

Tuesday

November

18

,

2025

CET

11:30am

-

6:15pm

CET

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Do you have a question about the event?

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12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

SEPTEMBER 19

9 a.m.

Welcome

Check into your hotel.

SEPTEMBER 19

9 a.m.

Welcome

Check into your hotel.

SEPTEMBER 19

9 a.m.

Welcome

Check into your hotel.

SEPTEMBER 19

9 a.m.

Welcome

Check into your hotel.

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Register now

Unlock the Power of Agentic AI at Innovation Day Copenhagen

Monday

10th

November

,

2025

The future of business is here, and it's powered by AI.

Autonomous agents are already transforming industries, from service agents resolving inquiries 24/7 to sales teams engaging prospects more effectively.

Join us at Innovation Day Copenhagen to hear about the latest announcements from Dreamforce and discover how businesses in Denmark drive measurable impact with Agentforce.

Register now

Accelerate Your AI Journey with Insights from Industry Leaders and Salesforce Experts

Learn from the Agentblazers

Hear from leaders and first-movers who are already deploying AI at scale, and gain insights into their successes and challenges.

Get Answers to Your AI Questions

Dive into the key areas that will drive your AI success, including competitive advantage, automation, data readiness, and regulatory compliance.

Transform Your Organization

Discover practical strategies for harnessing the power of agentic AI, learn how to upskill your teams, and how to create a culture ready for the future of business.

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Venue

The Hangar is conveniently located just a two-minute walk from the Copenhagen Airport metro and train station. If you arrive by car, there are plenty of parking options at the airport for a fee.

Our Agenda – Your Schedule for Success

11:30

Registration, lunch and mingling

Pick up your badge, join us for a light lunch and get a chance to mingle with your peers.

12:30

Keynote

Hear all the highlights from the Dreamforce opening session and get ready to unlock unprecedented success with the power of trusted AI, real-time data, and CRM.

13:45

Breakouts

Choose between a long range of breakout sessions, suited for your role or industry and learn all the highlights from Dreamforce.

16:45

Tapas & mingling

Join us for an informal networking reception, where we'll serve tapas and drinks and get a chance to mingle with your peers.

18:15

Thank you for today

Thank you for today

Detailed Agenda

Deep dive into all of the upcoming sessions' topics and themes.

Main STAGE

12:30

Opening Keynote

Explore what it means to become an agentic enterprise where humans and AI agents work together to drive customer success.

13:45

Drive Growth with Agentic Unified Commerce & Marketing

Discover how agentic unified commerce connects ecommerce, stores, and OMS to drive conversion, reduce costs, and deliver faster time to value across both B2B and B2C commerce.

15:00

Service: Proactive. Efficient. Human.

See how Agentic Service unites human and AI agents for proactive, personalized customer experiences, boosting CSAT and reducing costs across all channels.

16:00

Your Path to Sales Growth Is Humans and AI

Drive unmatched growth with a sales process reinvented for the agentic era. Bring intelligent agents and human reps together at every step to unlock your team’s full potential.

Breakout 1

13:45

Become an Agentic Enterprise with Agentforce

Join us to see how Agentforce is powering the agentic enterprise to deliver customer success. Hear the latest announcements and see how customers are successfully building and deploying AI agents.

15:00

Activate Trusted Data Everywhere with Data Cloud

The agentic era is here, but fragmented data holds businesses back. See how Data Cloud activates all your data to power Customer 360 apps, Agentforce, and real-time insights for intelligent action

16:00

Reimagining Work for the Agentic Enterprise with Slack

Ready for the digital labor revolution? Learn how industry leaders are building their strategy with Agentforce and Slack. See employee agents in action with live demos of Slack’s newest innovations.

Breakout 2

13:45

Tableau Next: Powering Decisions, Driving Actions

Move beyond dashboards with the world’s first agentic analytics platform, Tableau Next. Learn how human and AI agents work together seamlessly to take action on trusted data anywhere work happens.

15:00

Financial Service: Agentic Service, Limitless Growth

Built on a foundation of trust and compliance, Salesforce connects your front, middle, and back office. See how digital labor can create new revenue, empower teams, simplify work, and scale service.

16:00

IT: Build and Govern the Agentic Enterprise

Unlock the Agentic Enterprise. Learn how to connect and govern your app and agent life cycle with built-in trust, and see new innovations in observability, agent-to-agent collaboration, and security.

breakout 3

13:45

Manufacturing: Agentic Enterprise Excellence

Discover how Salesforce innovations with AI and data are revolutionizing manufacturing sales, channel management, and asset-centric service. Hear Trailblazers’ visions for the industry’s future.

15:00

Moving the needle with Agentforce Lifescience

Learn how the deeply unified Salesforce Platform is powering healthier business, patient, and community outcomes, from clinical through commercial applications.

16:00

Build Unbreakable Loyalty w/ Agentic Retail

Explore how AI and agents are transforming the shopper journey. Learn how top retailers leverage Salesforce innovations to boost revenue and strengthen customer relationships.

All in One Day and All for Free

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