Innovation Day Copenhagen

Innovation Day Copenhagen

Wednesday

November

18

,

2026

PST

8:00am

-

6:00pm

PST

Speaker Name

Speaker Title

Speaker Title

12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

SEPTEMBER 19

9 a.m.

Title

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SEPTEMBER 19

9 a.m.

Welcome

Check into your hotel.

SEPTEMBER 19

9 a.m.

Welcome

Check into your hotel.

Do you have a question about the event?

Answers to frequently asked questions should be typed here. Your guests will be thrilled to read a response to this frequently asked question.

Join now

Unlock the power of AI at Innovation Day Copenhagen 2026

Crowne Plaza Copenhagen Towers

:

Thursday

5th

November

,

2026

11:30am

Enterprise AI has grown into an undeniable business reality, getting it right has never mattered more. If you're questioning ROI, untangling governance, or feeling the pressure to keep pace, you're not alone. Join us at Innovation Day Copenhagen to learn all the highlights from Dreamforce and discover how businesses can drive measurable impact with Agentforce.

Join now

One day to own your next move

See it live

Experience the most important Dreamforce innovations. Agentforce, Data 360, Slack, and more demonstrated hands-on.

Hear what works

Customers already running AI agents in production, sharing results you can benchmark your own ambition against.

Know your path

Whether you're exploring or ready to scale, leave with a clear, actionable roadmap for your business.

Hear from fellow Agentblazers

Meet the industry leaders who will be sharing their insights and expertise during the event.

Kathrine Forsberg

CEO

Kundeselskabet Norlys

Thomas Bentzen

Lead Salesforce Product Owner

Vivino

Dat Tran

Senior Manager

Norlys

Your schedule for success

11:30 - 12:00

Registration & networking

We'll open the registration from 11:30 and invite you to collect your badge early and network with the Salesforce experts.

12:00 - 13:15

Keynote

Explore what it means to become an Agentic Enterprise, where humans, agents, and platforms together promote customer success.

13:15 - 13:45

Lunch

Join us for lunch & discuss the highlights from the keynote with your peers.

13:45 - 16:30

Breakout sessions

Join the sessions of your interest. Whether you are interested in Agentforce, Data 36O or hearing more about Slack or Tableau, there will be something for everyone in the 12 sessions to choose from.

16:30 - 18:00

Networking reception

Join us for an informal networking reception and connect with your peers.

Detailed Agenda

Chose your favorite sessions in order to create the perfect agenda for the day.

Breakout 1

12:00

Keynote: Hey AI, Meet the #1 CRM

Explore what it means to become an Agentic Enterprise, where humans, agents, and platforms together promote customer success.

13:45

Agentforce: From fast start to real ROI

See how Agentforce customers get started fast with out-of-the-box agents, then customize them for unique business outcomes and ground them in real customer context and data to drive measurable ROI.

14:30

Data36O: Context is your AI advantage

Everyone has access to the same AI, so trusted enterprise context is what sets you apart. Hear the biggest Data 360 news from Dreamforce, including the Agent Context Engine and Agentforce Coworker. See how Data 360 unifies customer data and connects to your existing platforms through zero-copy. It then delivers real-time context to agents, apps and people.

15:15

AIforce: Anywhere humans and agents work

Get the AI you want, the trust you need, and the AI ROI your enterprise demands with AIforce. Dive into headless capabilities under the hood and see how customers are taking Salesforce anywhere.

16:00

Financial Services: Your pilot-to-profit playbook

Why does AI scale at some financial services firms but stall at others? Learn the strategies that separate AI leaders from experimenters, and discover what it takes to achieve similar success.

Breakout 2

13:45

Sales: Welcome the #1 CRM and Claude to your team.

Revenue breaks where context goes. The #1 CRM works for you — capturing buyer intent, preserving it across every handoff, and now, running natively inside Claudeforce.

14:30

Service: Drive outcome at every customer touchpoint

See how Agentforce Service unites humans and AI agents to deliver proactive service experiences across every channel.

15:15

Marketing: A new model for growth

Learn how agentic marketing turns goals into continuous, real-time decisions that drive growth wherever customers discover and decide.

16:00

Manufacturing: Building an agentic future together

See how Salesforce and Agentforce automate the front office, unifying commercial ops, channel engagement, and field service.

Breakout 3

13:45

Tableau: Unlock The Trusted
Agentic Analytics Enterprise

Meet an all-new Tableau built for agentic analytics, turning trusted knowledge into governed vibe coding, conversational analytics, and proactive intelligence wherever you work.

14:30

Slack: The frontdoor to the Agentic Enterprise

The world needs a new way to work and Slack is it. Slack pays off every investment you've made, turns AI into a team sport, and gives every employee one superagent, Slackbot, to orchestrate it all.

15:15

Retail: Win the AI-powered shopping era

Winning retail means uniting deep customer signals and orchestrating seamless experiences across any touchpoint or AI in real time. See how Salesforce helps retailers move at the speed of the shopper.

16:00

Life Science: Rewriting the script with Agentforce

Pharma and medtech leaders are using AI agents to close gaps and accelerate time to therapy. See how they're boosting outcomes at global scale, and how you can too.

Venue

Crowne Plaza Copenhagen Towers

Ørestads Boulevard 114-118

2300 København S

Event is sold out.

We hope to see you next year at

World Tour Copenhagen on April 8th

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