Agents need their own Badge
Salesforce's move to register Agents and meter their activity isn't a toll on openness. It closes a security gap that grows as quickly as Agent adoption, and it makes Agent activity visible, governable and accountable, as a category of its own. Building and testing stay free, traditional integrations are unaffected, and customers who start preparing now will enter the commercial conversation with their own data.
Salesforce's Named Agents impacting the Agentic Enterprise
Salesforce is no longer just a platform you log into. It's becoming a team you work alongside. Named agents like Piper, Casey, Fin, and others represent a shift to purpose-built digital colleagues, each designed with a distinct role, personality, and set of skills to support sales, service, and business operations.
Transform raw, unstructured documents into high-value insights with Document AI
Documents like contracts, invoices, and forms hold critical business data, but when they're unstructured, that data stays locked away and unusable for automation or analysis. This piece shows how Document AI in Data 360 solves that problem by automatically converting unstructured documents into structured, queryable data — ready to feed into Agentforce for intelligent automation across data, AI, and CRM.
Driving the Future of Public Service: Discover New Public Sector Innovations Powered by Agentforce and AIforce
Discover how Missionforce helps public sector agencies streamline critical workflows while driving agility, resilience, productivity, and measurable impact. See how Agentforce, delivered through AIforce, brings trusted, secure AI to the places where citizens, employees, and agents already work. We’ll show how to automate services securely and use the Headless Toolkit to embed intelligent, agentic experiences across any platform.
Clean Data, Trusted AI: The Data Foundation for Public Services
Successful AI starts with data you can trust. Discover how Informatica helps public sector organizations connect, clean, govern, and master their data, giving AI agents and teams one reliable view of citizens and services. See how it works with Data 360 and MuleSoft to provide Trusted Context for Agentforce, and leave with practical first steps to make your data AI-ready.
The Agentic Nonprofit: Growing Impact with Volunteers, Donors and Self-Service Portals
Fundraising organisations face rising expectations, tight budgets and stretched teams. Discover what’s new in Nonprofit Cloud and how a connected view of volunteers, donors and beneficiaries, combined with self-service portals and Agentforce, helps you do more with less.
Public Sector Community Connection: Customer-to-Customer Networking Session
Connect with fellow clients who are actively using our solutions and experiencing real-world results. This open networking time is your opportunity to share best practices, troubleshoot common challenges, and discover innovative ways your peers are achieving success.
This is also an opportunity to catch up with your dedicated Account Manager in a casual, open environment. This is your chance for an informal check-in, to get a quick answer to a question, or share immediate feedback.
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