In this half-day interactive session, Salesforce Support and Product leaders will share how we approach delivering a great support experience for employees and customers. We will highlight how we’ve leveraged our own technology to improve support culture while increasing efficiency and productivity, and most importantly, delivering better outcomes for our customers..

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• Events help bring people closer together in the information age.
• Seven times out of ten, the experiences people remember most happen at events.
• When it comes to event type, meet your attendees where they are.

In this half-day interactive session, Salesforce Support and Product leaders will share how we approach delivering a great support experience for employees and customers.

We will highlight how we’ve leveraged our own technology to improve support culture while increasing efficiency and productivity, and most importantly, delivering better outcomes for our customers.

In this half-day interactive session, Salesforce Support leaders will share how we approach delivering a great service experience for employees and customers.

 
We will highlight how we’ve leveraged our own technology to improve support culture while increasing efficiency and productivity, and most importantly, delivering better outcomes for our customers.

Session Topics Include:

* Overview of Salesforce’s approach to Customer Success
* Scaling self-service and digital experience

* Delivering easy & expert support

* How Salesforce upskills employees & customers
* “Ask Me Anything” lunch breakouts with Salesforce support leaders

Please note that these sessions will not be recorded and only available to in-person attendees.