Empowering your customers to self serve is a great first line of defence. It’s a way to allow your customers to get answers quickly to their most pressing questions, while taking the burden off your service agents. Have you thought about creating a help desk site but feel overwhelmed by the thought of all that is required to set up? Then join us for the virtual masterclass around Self Service on April 21st.
Find out how easy it is to set up communities for your customers and partners. We will guide you through a self service site built on Experience Cloud, our powerful digital experience platform on which you can secure websites, portals, and apps with connected data fast.
During the masterclass you will
• understand the different types of communities
• preview features that enable first class user experiences within communities
• get a behind-the-scenes look at Experience Builder and its wide array of ‘click not code’ tools.
Register now, as spots will be limited! See you soon.
A masterclass is a 60-minute hands-on session driven by Salesforce product experts. It will give you the opportunity to see Salesforce products live in action. In an interactive way, you will learn how to leverage certain use cases for your own organisation so make sure to bring burning questions with you. The detailed agenda is as follows:
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