Join us on Tuesday 3rd December for an exclusive day of insights, innovation, and networking at the Salesforce Heart of Service Summit in London. Discover how you can transform your service operations with Agentforce, Salesforce’s cutting-edge AI-driven technology, designed to reimagine customer engagement and streamline service.
At this one-day event, you’ll have the chance to learn directly from industry leaders, experience hands-on workshops, and network with service experts and peers.
Why Attend?
Learn: Gain actionable strategies to boost customer satisfaction and service productivity
Experience: Get a hands-on look at Agentforce, Salesforce’s customisable and autonomous AI agents in workshops (bring your laptop!)
Network: Connect with industry leaders, Salesforce customers and your peers
Please note this is a customer event only.Â
Explore how Agentforce, our next-generation AI platform, empowers seamless human-AI collaboration to deliver truly effortless customer experiences.
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Hear from our Agentforce expert Paul O’Sullivan, Senior Vice President, Solution Engineering, as he reveals how Agentforce is transforming service operations across industries.
Omnichannel Strategy
Discover how Agentforce enables seamless, omnichannel service strategies, helping organisations provide proactive, tailored support that spans digital, contact centre, and field interactions - all within one powerful platform.
Field Service Fireside Chat
Customer Panel Hear from field service leaders on how Agentforce for Field Service enhances on-site operations, enabling faster resolutions, smarter resource use, and effortless customer experiences.
Experience the power and speed of Agentforce!
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Discover how Agentforce Service Agent can help you deflect more cases, reduce costs, and elevate customer satisfaction.
Just bring your laptop and get ready to unlock the potential!
In our interactive session, you will explore:
- Agentforce Service Agent: See how it engages customers autonomously across multiple channels 24/7, delivering natural and responsive interactions.
- Rapid Case Resolution: Learn how Agentforce leverages trusted data to resolve cases swiftly and accurately, boosting productivity, reducing costs, and enhancing the customer experience.
- Easy Setup with Low-Code: Understand the building blocks of Agentforce, learning how to set it up in minutes using pre-built templates, allowing for fast and flexible customisation.
- Hands-On Experience: Get practical experience by setting up your own Agentforce Service Agent during the session.
- Exclusive Field Service Breakout: Participate in a dedicated breakout session tailored for Field Service organisations, focusing on how Agentforce can enhance your field service operations.
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