The demand for human services across the UK and Nordics is reaching an all-time high, yet frontline teams are often held back by a "Cognitive Tax" — hours lost to manual intake, fragmented data, and administrative burnout.

Join Salesforce for Nonprofits and the National Care Forum (NCF) for a deep dive into how leading organizations are moving beyond the AI hype to build a resilient digital core. We will explore how to transition from "working for your tech" to having your tech work for you.

This session will:
• The End of the Fragmented Intake Gap: How to provide 24/7, high-quality engagement for families and individuals using Agentforce AI agents.

• Practical Unburdening: A case study with Christians Against Poverty on using Intelligent Document Processing to save 8 minutes per form, allowing staff to focus on "Personal Unburdening" and human connection.
• The Data 360 View: How to unify siloed data (from spreadsheets to legacy systems) to drive faster, safer, and more informed safeguarding and care decisions.
• Co-Designing with AI: Strategies to introduce AI as a "digital teammate" rather than a forced tool, ensuring high adoption and trust among frontline staff.

Whether you are in social care, crisis support, or community health, learn how to reclaim your staff’s mental capacity and protect the "human touch" through the power of a unified, AI-driven platform.