In this joint Fluido & Salesforce webinar, Senior Consultant Greg Anderson takes you through a practical, deep dive into Headless 360, the idea that Salesforce CRM data should be accessible wherever people work, not just inside the standard UI. You'll see live demos of real API connections, AI agent traces, and the true computational cost of running queries against a Salesforce org. Whether you're building in Slack, deploying custom agent harnesses, or integrating third-party apps, this session gives you the full picture: what headless means today, why you still need a CRM backbone, and how to implement it smartly with cost, privacy, and scalability in mind.

You will leave with:

• A clear mental model of headless CRM architecture.
  
• Hands-on insight into APIs, MCP tools, CLI, and agents in practice.
  
• A realistic view of implementation costs and trade-offs.
  
• Inspiration for how to democratise Salesforce data across your org.