Field service organisations face a daily challenge: efficiently scheduling and routing resources. Even for just six appointments across a single resource, dispatchers must evaluate 720 different permutations. Add a second resource, and that number skyrockets to over 479 million combinations. Factor in travel time, skill sets, and customer preferences, and the complexity becomes overwhelming.

Many teams still rely on manual scheduling, leading to inefficiencies, errors, and lost opportunities. Others leverage intelligent algorithms to optimise the process—saving time, cutting costs, and improving customer satisfaction.
Join our product experts to discover how Salesforce Field Service empowers organisations with Enhanced Scheduling & Optimisation and Agentforce to streamline operations like never before.

What You'll Learn:
Optimisation in Action – How Salesforce’s AI-driven engine dynamically adapts to your business priorities
AI-Powered Scheduling – The impact of automation on efficiency, productivity, and cost reduction
Live Demo – See Agentforce in action, including the new Scheduling Agent
Expert Q&A – Get your questions answered by our product specialists

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