Field Service and IoT:
ASSA ABLOY, provides cMed smart medication dispensers that help people take the right medication at the right time. When a dose is missed, the device sends a signal that turns into a follow-up task in Salesforce Field Service, so the right person can act quickly. In this session we walk through the use case and the setup, what was implemented, and what it takes to get a setup like this running.

The Agentic Technician: Field Service Meets Agentforce.
What if every technician had an AI assistant in their pocket? Brightfox explores how Agentforce changes daily field operations, from smarter dispatching to instant job guidance and automated follow-up and what it takes to make it work in your organisation.

Field Service in Care: impact and ROI.
A missed medication moment can quickly turn into a health risk, so fast and reliable follow-up matters. Using the same FocusCura implementation, we show what the cMed follow-up service delivered for FocusCura and its customers: faster response, less manual coordination and better medication adherence. We close with how this experience became the inspiration for an ISV remote care coordination platform built on Salesforce.

See how AI read a Techincal Single Line Diagram and build your complete asset hierarchy automatically. Technicians can snap a photo of an equipment nameplate and get matched to the right asset in seconds Then explore, search and reshape any hierarchy with drag-and-drop in one universal component that you set up without code. Join us to see it live and imagine what it could do for your field teams.