Customer Journey Workshop SF
Jan 
11
, 
10:00AM

9:30 A.M. – 10:00 A.M.

Registration

Vacinity Harryhausen

CEO, Co-Founder & Chairman

This is a few lines to use as a mini bio. Should be limited to around 150 chracters. This is a few lines to use as a mini bio.

Salesforce
Sep 
30
 – 
Oct 
1
Customer Journey Workshop SF

Join Salesforce & Sercante for lunch and an interactive workshop with marketing best practices and customer journey guidance. Happy Hour to follow!

Join Salesforce & Sercante for an interactive workshop with marketing best practices and customer journey guidance followed by a Happy Hour!

As a marketer, you understand the importance of providing seamless customer journeys. But let's be honest—many companies struggle to meet expectations for personalized and timely digital experiences. If this describes your situation, we understand and are here to help guide you forward.


We welcome you to join us for an intimate and interactive workshop with hands-on exercises, best practices, and guidance for mapping and implementing marketing journeys in your organization.


The workshop will cover:

  •  The benefits of thinking big picture about journeys
  •  How to set measurable goals
  • Audience definition and data collection
  • Content development and channel coordination
  • Mapping exercises
  • Peer networking


 You'll receive no-fluff guidance for mapping and implementing journeys in your organization, as well as practical tips you can use the moment you return to your office.


Whether you are new to journey mapping or need some inspiration, we'll start with the basics—and then build—providing you with everything you’ll need along the way.

Registration

Speakers

Daniel Newman

Executive Strategist
Salesforce


Jeremy Pettet

Managing Director,
Business Strategy
Salesforce


 Kirsten Schlau

Salesforce Marketing Cloud Practice Lead

Sercante


Agenda

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6:00 P.M. – 7:00 P.M.

Agenda Item #1

6:00 P.M. – 7:00 P.M.

Agenda Item #2

7:00 P.M. – 7:10 P.M. 

Agenda Item #3

7:10 P.M. – 7:30 P.M.

Agenda Item #4

7:10 P.M. – 7:30 P.M.

Agenda Item #5

7:10 P.M. – 7:30 P.M.

Agenda Item #6

7:10 P.M. – 7:30 P.M.

Agenda Item #7

7:10 P.M. – 7:30 P.M.

Agenda Item #8

7:10 P.M. – 7:30 P.M.

Agenda Item #9

7:10 P.M. – 7:30 P.M.

Agenda Item #10

Additional Content Headline

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Location


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