Birds of a Feather Service Executive Breakfast

We’re excited to invite you to join us at Dreamforce for our much-loved Birds of a Feather guided networking breakfast—a tradition now more than a decade strong within the Service community.

Tuesday, October 14, 2025 | 8:00 AM - 9:30 AM PDT

Join Salesforce Service Cloud, Neuraflash, Five9, and Sprout Social for a networking breakfast with Customer Experience and Support Leaders. We will have facilitated discussions around:

- Augmenting human potential and optimizing the performance of your human and AI workforce

- Disrupting your industry with innovative AI-powered customer experiences
- Building and leading your cross functional team from idea to POC to production to cost savings
- Mining your data to evolve your omni-channel strategy with AI
- Extending proactive and agentic service experiences into the field

Add To Waitlist

Join Salesforce Service Cloud, Neuraflash, Five9, and Sprout Social for a networking breakfast with Customer Experience and Support Leaders. We will have facilitated discussions around:

- Augmenting human potential and optimizing the performance of your human and AI workforce
- Disrupting your industry with innovative AI-powered customer experiences
- Building and leading your cross functional team from idea to POC to production to cost savings
- Mining your data to to evolve your omnichannel strategy with AI
- Extending proactive and agentic service experiences into the field

Choose three (3) discussion topics you're most interested in during the RSVP process. We will do our best to seat you with peers interested in the same areas.

Join Salesforce Service Cloud, Neuraflash, Five9, and Sprout Social for a networking breakfast with Customer Experience and Support Leaders. We will have facilitated discussions around:

- Augmenting human potential and optimizing the performance of your human and AI workforce
- Disrupting your industry with innovative AI-powered customer experiences
- Building and leading your cross functional team from idea to POC to production to cost savings
- Mining your data to to evolve your omnichannel strategy with AI
- Extending proactive and agentic service experiences into the field

Choose three (3) discussion topics you're most interested in during the RSVP process. We will do our best to seat you with peers interested in the same areas.

About our Session:

Join Salesforce Service Cloud, Neuraflash, Five9, and Sprout Social for a networking breakfast with Customer Experience and Support Leaders. We will have facilitated discussions around:

- Augmenting human potential and optimizing the performance of your human and AI workforce
- Disrupting your industry with innovative AI-powered customer experiences
- Building and leading your cross functional team from idea to POC to production to cost savings
- Mining your data to to evolve your omnichannel strategy with AI
- Extending proactive and agentic service experiences into the field

Choose three discussion topics you're most interested in during the RSVP process. We will do our best to seat you with peers interested in the same areas.

Join Salesforce Service Cloud, Neuraflash, Five9, and Sprout Social for a networking breakfast with Customer Experience and Support Leaders. We will have facilitated discussions around:

1. Augmenting human potential and optimizing the performance of your human and AI workforce
2. Disrupting your industry with innovative AI-powered customer experiences
3. Building and leading your cross functional team from idea to POC to production to cost savings
4. Mining your data to to evolve your omnichannel strategy with AI
5. Extending proactive and agentic service experiences into the field

Agenda

8:00 AM - 8:25 AM

Registration, Networking, Breakfast Buffet

8:25 AM - 8:30 AM

Welcome & Opening Remarks

8:30 AM - 9:15 AM

Birds of a Feather Breakout Discussion

9:15 AM - 9:30 AM

Wrap Up, Thank You, Event Concludes

Speakers

Angela Pemberton

Consultant, Big Ideas Chefs

View Bio

Manuel Garner

President, Aerominds

View Bio

Rose Chinouriri

Philanthropist and author

View Bio

Virtual Tips

01.

A Guide to Agile Event Programs that Can Survive Anything

Explore why the most dynamic leaders are building strategies for agile event marketing with a focus on scaling in-person and virtual events that are fast, flexible, and hyper-effective at driving meaningful connections.

02.

Crisis Mode: Ideas for Managing Events in Challenging Situations

Explore why the most dynamic leaders are building strategies for agile event marketing with a focus on scaling in-person and virtual events that are fast, flexible, and hyper-effective at driving meaningful connections.

03.

How to Build a Rock Solid Agile Events Program

The old way of doing event marketing—a large, inflexible investment in a small number of tentpole events—doesn't fit into a business world that demands adaptability and speed.

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CTO | TechNova Solutions

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FAQs

Dreamforce is an annual event that brings together the global Salesforce community for learning, connection, fun, and giving back. It celebrates customer success, trusted AI, and groundbreaking innovation like Agentforce — transforming attendees into Agentblazers and showcasing everything AI was meant to be.

Since its launch in 2003, Dreamforce has become far more than a conference — it’s an experience unlike any other. From inspiring keynotes and visionary sessions to next-level innovation and real-world impact, Dreamforce empowers attendees and transforms businesses.

Dreamforce takes place in San Francisco, CA, at Moscone Center on October 14–16, 2025. Plus, we’ll also have an exclusive broadcast experience on Salesforce+.

Persons under 18 years of age are not permitted within Dreamforce or its venues. This includes the expo hall, sessions, breakouts, keynotes, and all other event activities. See full Event Terms of Service.

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Venue

The InterContinental is in the heart of downtown San Francisco, just a 6-minute walk from the Dreamforce campus.

Venue

Don't miss out, register now!

This event is designed for Director-level and above Service Leaders. Please note that due to capacity constraints, attendance is limited to 3 participants per company.

Many thanks to our sponsors.

Learn more about Dreamforce.

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