Discover how Belden transformed its customer experience from disconnected and manual to a cross-functional powerhouse with Salesforce and Pierce Washington. Once bogged down by long, linear workflows and disconnected data that slowed customer service, Belden embraced a new strategy focused on unifying data and modernizing processes.
By implementing Salesforce's Agentforce, Data360, Sales Cloud, Service Cloud, and MuleSoft, they've not only established a new end-to-end, solution-based strategy, but also reduced manual work, accelerated resolution times, and created a more consistent service experience at scale.
This 3-minute video reveals how this strategic partnership accelerated Belden's digital transformation, leading to better customer experiences and a template for businesses looking to stay ahead of the competition
Pierce Washington has helped organizations transform how they connect with customers for more than 20 years. As a trusted Salesforce partner, we modernize the lead‑to‑cash journey across marketing, sales, and service. With deep expertise in Agentforce, Salesforce Revenue Cloud, MuleSoft, Sales Cloud, and Service Cloud, we deliver enterprise transformations that drive measurable value, strong ROI, and scalable, long‑term growth.
© Copyright 2026 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
