Name: Agentforce World Tour Amsterdam
Start: 2024-11-12T08:00:00-05:00
End: 2024-11-12T18:00:00-05:00
Location: Passenger Terminal Amsterdam

Tuesday

November

12

,

2024

Calling all Trailblazers! Welcome your Agentforce.

Imagine having agents that autonomously perform tasks, make intelligent decisions, and interact with your customers – 24/7. Join us at Agentforce World Tour on 12 November to discover how Agentforce transforms your business processes and elevates customer experiences to unprecedented heights.

RSVPs Closed

Arrive curious. Leave empowered.

Stay ahead of the Curve

Hear from customers like Pandora, Finnair, IMCD Group, and Boat Bike Tours in 32+ sessions on how AI is transforming their businesses.

Get Hands-On

Whether you’re an existing customer or new to Salesforce, be among the first to get your hands-on Agentforce. Join our interactive Agentforce Zone where you can participate in hands-on workshops and get 1:1 consultations to build your first agent. Earn Trailhead badges and explore the latest innovations to accelerate your AI journey.

Connect with Trailblazers

Network with industry leaders, peers, and partners. Explore the Campground, where Salesforce solutions come to life, and dive into the Customer 360 area with 14 dedicated demo booths. Expand your professional network and learn how AI and data are shaping the future across industries.

Meet our speakers.

Allison Whiteley

Associate Director at the International Olympic Committee in partnership with Deloitte Digital

Andy Campbell

Director Solutions Marketing at Certinia

Anthony Moendir - van Herten

Principal Tech Lead at Bol.com

Bas van Leeuwen

Chief Marketing Officer at Gen25

Che Lung

Salesforce Core Clouds CoE Lead at EPAM

Christian Krebs

Director, Ecommerce Experience at Pandora

Elroy de Witte

Product Owner Marketing Automation at VodafoneZiggo

Jamie van der Meer

Director Technology Consulting at PwC

Julia Kickmunter

Salesforce Innovation Manager at Accenture

Kevin Jackson

Salesforce & AI Solution Architect at PwC

Laurens Winkel

CEO & Owner at Boat Bike Tours

Marco Vleeschdraager

Head of Solution Architecture at IMCD Group

Massimo Terzi

Customer Support Engineer at SWIFT

Puck Vermeulen

Business Analyst & Solution Support Specialist at IMCD Group

Roald Targe

Head of Customer Support & Service Management at SWIFT

Robbie Duncan

Technical Architect at Certinia

Rostyslav Khomyk

Senior Product Manager at Booking.com

Sander van Loon

Senior Advisor Digital Strategy at Nextview

Simina Camin

Salesforce Service Cloud CoE Lead at EPAM

Stef van den Oever

Practice Manager Customer at Nextview

Stephen Ward

Practice Leader at Deloitte Digital

Tea Zaerens

Application Lead at Finnair

Jeroen Heijmans

Head of Enterprise & Deputy Country Leader The Netherlands at Salesforce

Reinier van Leuken

Senior Director of Product at Salesforce

Sterre van der Laken

Senior Strategy & Programs Manager at Salesforce

Susan Emerson

Senior Vice President AI, Data & Analytics at Salesforce

You’re on schedule for success.

08:00

Doors open

Pick up your badge and connect with peers over coffee.

8:30 - 10:00

Registration, Sessions & Networking

Dive deeper into what's new for Sales, Service, Marketing, Commerce, IT & Data and see how we're bringing agents to our #1 CRM apps.

10:00 - 11:30

Opening Keynote

Humans with agents drive customer success together.

11:30 - 12:45

Lunch

Network or chill out in the Campground, where you can experience Agentforce agents in action! Find our latest product demos, industry experts and get hands on with Agentforce.

12:45 - 16:00

Sessions, Demos, and Networking

Dive deeper into what's new for Sales, Service, Marketing, Commerce, IT & Data and see how we're bringing agents to our #1 CRM apps.

Please note that all sessions are in English.

16:15 - 18:00

Networking Reception

Connect with your peers at the end of the day, and enjoy free food, drinks, and entertainment.

Detailed Agenda

Please use the Filter Button on the Top right to filter by stages and interests (tracks)

Where innovation meets inspiration.

This isn’t just a conference. It’s an entire day of inspiration, with hands-on learning and innovation around every corner. You need to see it to believe it.

Passenger Terminal Amsterdam

Piet Heinkade 27

1019 BR Amsterdam

Thank you to our sponsors!

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Your AI journey starts here.

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