Deploying AI agents without proper testing is a recipe for unpredictable outcomes — and in enterprise environments, that risk is unacceptable. Agentforce Testing Center gives you the tools to validate, stress-test, and optimize your agents — with a flexible UI, run history, custom scorers, and improved debugging — before they ever reach a customer.
Expert-led product deep dive: Explore Testing Center's core capabilities — from multi-turn conversation testing and Q&A pair generation to automated quality evaluation — and see how it turns agent validation from a guessing game into a repeatable, scalable process.
Live demo of Testing Center in action: Watch experts build test cases, run simulations, and use quality scores to identify and fix agent issues in real time — before they impact your customers.
Live Q&A with product experts: Bring your testing challenges. We'll discuss how to build a testing strategy that scales with your agent deployment.
Â
Senior Director, Product Management
Deepak Mukunthu is Senior Director of Product Management for the Agentforce AI Platform at Salesforce, leading agent quality, testing, benchmarking, and monitoring capabilities. With over two decades of experience in AI, machine learning, and enterprise software, he is also a published O'Reilly author of Practical Automated Machine Learning on Azure.
© Copyright 2026 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States