During this live presentation, product experts will demonstrate Agentforce Observability — the centralized mission control for managing your digital labor force, delivering unified visibility into agent health, reasoning paths, and ROI.
Expert-led product deep dive: Explore Observability’s three pillars — Agent Analytics, Optimization, and Health Monitoring — and see how Session Trace data turns black-box AI into verifiable, actionable intelligence.
Live demo of Observability: Watch experts use Quality Scores, health dashboards, and session traces to identify underperforming agents and execute real-time interventions.
Live Q&A with product experts: Bring your questions on scaling Observability — from quantifying ROI to governance, compliance, and continuous agent optimization.
Â
Principal, Technical Architect
Francisco is a Principal Technical Architect at Salesforce, where he helps enterprises design and deploy intelligent agent architectures powered by Agentforce. A published thought leader on AI architecture best practices, he brings both technical depth and strategic clarity to help customers build AI solutions that perform at enterprise scale.
Product Marketing Manager
Ishmehar is a Product Marketing Manager at Salesforce, where she leads core product marketing for Agentforce Observability. She specializes in helping enterprises measure and optimize their AI agents — bringing clarity to the most pressing challenge of the AI era: knowing whether your agents are working, and making them better.
© Copyright 2026 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States