The Agentic Future of IT Service for Healthcare & Life Sciences
Your organization runs 24/7 — now your IT service can too
The future of IT Service Management is here — and it's transforming how Healthcare & Life Sciences Organizations deliver 24/7 resolutions, conversationally.
Join us for an exclusive virtual event featuring RJ Jainendra, SVP of Agentforce IT Service Product Management, who led the ITSM practice at ServiceNow for nearly seven years before joining Salesforce to help shape the next generation of truly agentic IT service management and ITIL-based operations. He'll be joined by Jeff Roberts, Managing Director and Healthcare & Life Sciences industry expert, for a session designed specifically for Healthcare & Life Sciences leaders.
Discover how Agentforce IT Service is redefining employee support in highly regulated, mission-critical environments by delivering AI-powered automation, modern ITIL practices, and seamless experiences on the Salesforce platform your teams already know and trust.
Whether you are managing service operations across sprawling hospital networks, regulated lab and manufacturing environments, or high-stakes clinical trial operations, discover how autonomous AI-powered IT service acts as a force multiplier.
Learn to move beyond traditional automation to proactively resolve how AI powered IT service can reduce downtime and risk, empower your employees, and scale support across your entire organization.
• The Cost of Standing Still: Why healthcare and life sciences organizations can't afford to manage IT the way they did yesterday.
• Beyond Automation: RJ Jainendra discusses the transition from reactive ticketing to proactive, autonomous AI agents.
• The Force Multiplier: How AI-driven service transforms IT from a cost center into a driver of institutional growth.
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