2026 Manufacturing Summit (MAE)

Building the Agentic Enterprise

Today’s customers, employees, and partners expect personalized, on-demand experiences and real-time visibility. Delivering this across your value chain is the new competitive differentiator.

Join us January 14, 2026 for the Salesforce Manufacturing Summit — a full day dedicated to empowering your business with Agentforce for Manufacturing 36O. Hear from industry trailblazers on how they’re navigating today's challenges, see live product demos, participate in roundtables, and network with leaders leveraging humans and agents on a unified platform.

You’ll learn how to build the foundation that powers innovation, turn data into action, and deliver trusted, intelligent experiences.

What You’ll Explore

Intelligent Operations

AI-First Manufacturing Operations

Sales & Marketing Excellence

Modernizing Sales, Marketing, & Revenue Operations

Service Innovation

Transforming Service Experiences

Connected Ecosystem

Channel & Partner Excellence

Agenda

8:00 AM

Registration and Floor Opens

Breakfast and networking

9:00 - 9:45AM

Keynote: Building the next Agentic Manufacturing Enterprise

Manufacturers must embrace agentic AI to drive limitless innovation, drive higher revenue and personalize service experiences. Learn how to reimagine your organization to achieve uncompromising operational excellence with Agentforce 360 for Manufacturing.

10:00AM - 11:45AM

Breakout Sessions

See sessions below

11:45AM - 12:30PM

Lunch

12:30PM - 4:15PM

Breakout Sessions

See sessions below

4:30PM - 6:00PM

Networking Happy Hour

End the day with fellow attendees over drinks and appetizers on the Ohana Floor.

Creating Agentic Experiences
with Agentforce Manufacturing

Agentforce Manufacturing is the key to enterprise AI at scale. See how this unified platform brings together your ecosystem data and processes. This platform powered by industry-specific data models, enables specific, trusted AI agents to drive proactive action and boost operational productivity.

Build Confident Manufacturing
Teams from Uptime to Upsell

Explore how Agentforce Field Service leverages AI agents to boost confidence in manufacturing teams, creating more efficient, scalable, and cost-effective operations.

Inside the Engine: How Agentic
Quote-to-Cash Drives Revenue

When configuration runs smoothly, quotes go out faster, order accuracy improves, and revenue grows. Discover how Agentforce Revenue Management's Constraint Builder simplifies complex product configurations.

The New Era of Agentic B2B
Growth for Manufacturers

Move beyond manual orders. See how Agentforce Commerce helps you become an Agentic Enterprise, unifying your business to handle complex quoting and reordering with trusted AI.

Activate Trusted Data for
Predictable Manufacturing

The Agentic Era is here, but fragmented data holds manufacturers back. See how Data 360 unifies all your data to power Agentforce Manufacturing, Customer 360 apps, and real-time insights for intelligent action.

Channel Excellence: Achieve More
with a Connected Ecosystem

Drive more value from your distributors and channel sales. Discover how a connected ecosystem built with Partner Cloud uses data and AI to enable partners to sell faster, while centralized inventory tracking simplifies incentives. Reach higher margins and guarantee partner loyalty.

From Integration to Intelligence: Embracing Agentic Interoperability

In the evolving landscape of the Agentic Enterprise, data transcends mere storage—it's dynamically orchestrated by intelligent agents. This session explores how manufacturers can harness the power of API-led integration and Informatica to break down system silos, optimize operations, and enhance customer experiences through Agentforce and Data360.

Managing Multiple Agents
for Supply Chain Success

AI agents are everywhere across your supply chain. See how you can build a foundation to orchestrate across all your agents, enchance forecasting capaiblites, and drive stronger operational outcomes.

The AI Unlock for Unifed Marketing
& Sales Transformation

Accelerate growth & productivity across the funnel, from lead gen to after market. Learn how to build frictionless, omnichannel experiences for customers, dealers & distributors at enterprise scale.

Creating Agentic Experiences
with Agentforce Manufacturing

Agentforce Manufacturing is the key to enterprise AI at scale. See how this unified platform brings together your ecosystem data and processes. This platform powered by industry-specific data models, enables specific, trusted AI agents to drive proactive action and boost operational productivity.

Build Confident Manufacturing
Teams from Uptime to Upsell

Explore how Agentforce Field Service leverages AI agents to boost confidence in manufacturing teams, creating more efficient, scalable, and cost-effective operations.

Inside the Engine: How Agentic
Quote-to-Cash Drives Revenue

When configuration runs smoothly, quotes go out faster, order accuracy improves, and revenue grows. Discover how Agentforce Revenue Management's Constraint Builder simplifies complex product configurations.

The New Era of Agentic B2B
Growth for Manufacturers

Move beyond manual orders. See how Agentforce Commerce helps you become an Agentic Enterprise, unifying your business to handle complex quoting and reordering with trusted AI.

Activate Trusted Data for
Predictable Manufacturing

The Agentic Era is here, but fragmented data holds manufacturers back. See how Data 360 unifies all your data to power Agentforce Manufacturing, Customer 360 apps, and real-time insights for intelligent action.

Channel Excellence: Achieve More
with a Connected Ecosystem

Drive more value from your distributors and channel sales. Discover how a connected ecosystem built with Partner Cloud uses data and AI to enable partners to sell faster, while centralized inventory tracking simplifies incentives. Reach higher margins and guarantee partner loyalty.

From Integration to Intelligence: Embracing Agentic Interoperability

In the evolving landscape of the Agentic Enterprise, data transcends mere storage—it's dynamically orchestrated by intelligent agents. This session explores how manufacturers can harness the power of API-led integration and Informatica to break down system silos, optimize operations, and enhance customer experiences through Agentforce and Data360.

Managing Multiple Agents
for Supply Chain Success

AI agents are everywhere across your supply chain. See how you can build a foundation to orchestrate across all your agents, enchance forecasting capaiblites, and drive stronger operational outcomes.

The AI Unlock for Unifed Marketing
& Sales Transformation

Accelerate growth & productivity across the funnel, from lead gen to after market. Learn how to build frictionless, omnichannel experiences for customers, dealers & distributors at enterprise scale.

Transform back office business processes for speed, automation, and accuracy with Agentforce Supply Chain

See how Agentforce Supply Chain brings real-time visibility, automation, and collaboration to supply chains, helping enterprises move faster with confidence.

Sessions by Room

Keynote Space

9:00 - 9:45 am

Opening Keynote: Building the next Agentic Manufacturing Enterprise

Kristi Lundgren, Ryan Moylan, Achyut Jajoo, Josha Ho, Mark Flynn (Customer Speaker: Tommy Hayes, Caterpillar)

10:00 - 10:45 am

Transforming Commercial Excellence with a Unified Platform for Manufacturing

Tony Kratovil, SE David C, Robert Federer Regal Rexnord

11:00 - 11:45 am

Creating Agentic Experiences with Agentforce Manufacturing

Tony Kratovil, SE David C, Customer HNI *REPEATED SESSION*

12:30 - 1:15 pm

Transform back office business processes for speed, automation, and accuracy with Agentforce Supply Chain

Charlie Hazelhurst

1:30 - 2:15 pm

Transform back office business processes for speed, automation, and accuracy with Agentforce Supply Chain

Charlie Hazelhurst

2:30 - 3:15 pm

Activate Trusted Data for Predictable Manufacturing

Brock Jones

3:30 - 4:15 pm

Activate Trusted Data for Predictable Manufacturing

Brock Jones *REPEAT SESSION*

Pyrenees

9:00 - 9:45 am

Opening Keynote: Building the next Agentic Manufacturing Enterprise

Kristi Lundgren, Ryan Moylan, Achyut Jajoo, Josha Ho, Mark Flynn (Customer Speaker: Tommy Hayes, Caterpillar)

10:00 - 10:45 am

The New Era of Agentic B2B Growth for Manufacturers

Aaron Schubert, Dan McCourt & Joe Lombardi

11:00 - 11:45 am

The New Era of Agentic B2B Growth for Manufacturers

Aaron Schubert, Dan McCourt & Joe Lombardi *REPEAT SESSION*

12:30 - 1:15 pm

Managing Multiple Agents for Supply Chain Success

Alexa Cushman

1:30 - 2:15 pm

Managing Multiple Agents for Supply Chain Success

Alexa Cushman *REPEAT SESSION*

2:30 - 3:15 pm

Transform Service with Asset Lifecycle Management

Nanda Chitrala & Kathryn Narayan

3:30 - 4:15 pm

Transform Service with Asset Lifecycle Management

Nanda Chitrala & Kathryn Narayn *REPEAT SESSION*

Grand Teton

9:00 - 9:45 am

Opening Keynote: Building the next Agentic Manufacturing Enterprise

Kristi Lundgren, Ryan Moylan, Achyut Jajoo, Josha Ho, Mark Flynn (Customer Speaker: Tommy Hayes, Caterpillar)

10:00 - 10:45 am

From AI Pilots to Production (Private Equity Session)

Anthony Nilles

11:00 - 11:45 am

From AI Pilots to Production (Private Equity Session)

Anthony Nilles *REPEAT SESSION*

12:30 - 1:15 pm

The AI Unlock for Unified Marketing & Sales Transformation

Pete Niesen

1:30 - 2:15 pm

The AI Unlock for Unified Marketing & Sales Transformation

Pete Niesen *REPEAT SESSION*

2:30 - 3:15 pm

Channel Excellence: Achieve More with a Connected Ecosystem

Chris Lim, Michael McGrath

3:30 - 4:15 pm

Channel Excellence: Achieve More with a Connected Ecosystem

Chris Lim, Michael McGrath *REPEAT SESSION*

Great Lakes

9:00 - 9:45 am

Opening Keynote: Building the next Agentic Manufacturing Enterprise

Kristi Lundgren, Ryan Moylan, Achyut Jajoo, Josha Ho, Mark Flynn (Customer Speaker: Tommy Hayes, Caterpillar)

10:00 - 10:45 am

Integration to Intelligence: The New Data Patterns for the Agentic Enterprise

Shiva Bhajekar

11:00 - 11:45 am

Integration to Intelligence: The New Data Patterns for the Agentic Enterprise

Shiva Bhajekar *REPEAT SESSION*

12:30 - 1:15 pm

Build Confident Manufacturing Teams from Uptime to Upsell

Christopher Battles, Alok Patel,Rafael Nobrega, Marhya Molepske, Eaton

1:30 - 2:15 pm

Build Confident Manufacturing Teams from Uptime to Upsell

Christopher Battles, Alok Patel,Rafael Nobrega, Marhya Molepske, Eaton *REPEAT SESSION*

2:30 - 3:15 pm

Inside the Engine: How Agentic Quote-to-Cash Drives Revenue

Paul O'Malley, Director, Product Management, Agentforce Revenue Management

3:30 - 4:15 pm

Inside the Engine: How Agentic Quote-to-Cash Drives Revenue

Paul O'Malley, Director, Product Management, Agentforce Revenue Management *REPEAT SESSION*

Speakers

Mark Flynn, SVP of Industrial & Distribution, Energy & Utilities, and Automotive

Salesforce

Amy Armstrong, SVP of Commercial Sales, Manufacturing, Automotive, and Retail

Salesforce

Achyut Jajoo,

SVP & GM, Manufacturing, Automotive, Consumer Goods, and Net Zero

Salesforce

Ryan Moylan, Head of Industrial, Consumer and Energy Industry Advisors

Salesforce

Venue

Sponsors

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Chicago Salesforce Tower, Floor 55

Many thanks to our Happy Hour sponsors:

End the day networking with fellow attendees, drinks, appetizers, and fun on the Ohana Floor!

Key Summit Themes

Intelligent Operations: Mastering the shift to AI-First Manufacturing Operations for predictive efficiency and scale.

Sales Excellence: Modernizing Sales & Revenue Operations to leverage data, personalization, and speed in a complex market.

Service Innovation: Transforming Service Experiences from cost centers into powerful drivers of customer loyalty and profitability.

Connected Ecosystem: Achieving Channel & Partner Excellence by creating frictionless, integrated business networks.

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Facilitators

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Agenda

1:00pm ET

Welcome and Introductions

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

Speaker Name • SPEAKER NAME • SPEAKER NAME

1:00pm ET

Plenary Session

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

Speaker Name • SPEAKER NAME • SPEAKER NAME

1:00pm ET

Roundtable Discussion: “What Makes an Effective Virtual Event?"

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

Speaker Name • SPEAKER NAME • SPEAKER NAME

1:00pm ET

Closing Ceremony

Session description goes here. Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams.

SPEAKER NAME • SPEAKER NAME • SPEAKER NAME

Where

Travel Details

For those taking public transit, the Grand Red Line stop is just two blocks away.
If you plan to drive, the venue is easily accessible from the I-90/94 Ohio St. exit or Lake Shore Drive.
When it comes to event type, meet your attendees where they are.

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