Join us for a warm welcome and a delicious lunch before we dive into the content.

Join our Salesforce hosts, as they discuss scaling Agentic AI, how to empower employees as agent orchestrators, and humanity as the ultimate competitive advantage.

Salesforce Knowledge, Case Classification, and automated Case Summaries to help Techstep's service teams resolve cases faster, improve consistency, and unlock the value of their existing knowledge base.

Residus, a Swedish clothing brand, built Cornelia on Salesforce Agentforce to bring genuine warmth to orders, returns and fit questions. Cornelia provides recommendations sharp enough to feel like advice from someone who actually knows the product.

SG Armaturen, a Norwegian lighting manufacturer, has partnered with Fluido to deploy Salesforce Service Cloud with embedded AI , delivering automated case classification, AI-drafted knowledge articles, and cross-border escalation handling with instant translation.

Exam periods overwhelm BI Business School's support team. BI's AI agents now handle first-line inquiries, scaling instantly without quality loss.

Take a moment to recharge and network during our coffee break. Enjoy a variety of refreshments and connect with other peers and speakers.

Laerdal Medical, which handles tens of thousands of service cases annually, uses Agentforce to deliver both customer-facing and agent-facing AI capabilities — from an FAQ agent for faster answers to AI-assisted knowledge discovery, smarter case handling, and automated documentation.

Built on Agentforce, Captain Colorline is an intelligent AI sales agent that helps Color Line teams prioritize high-value accounts and detect external buying signals. It empowers sales representatives to craft personalized, engaging outreach emails in minutes. 

Join us for networking drinks at the end of the event to continue the conversations and connections you’ve made throughout the day.